- iMore Intermediate
- 178 Posts
VZ ETF reimbursment?
I left VZ last Feb to get an iphone. I got tired of waiting for them. I had to pay an ETF on 2 lines. I remember hearing once that if you return to VZ, they reimburse the ETF. Anyone know anything about this? I made the switch on 2-26-10.
The good thing is I got into ATT before they raised their ETF to $350. I think mine was $175. But with two lines again, it wont be fun having to pay another ETF with ATT.
- 01-11-2011, 09:49 AM #2
- 01-11-2011, 10:35 AM #3
Actually I've received a ETF fee credit from Verizon 4 months after I left. They needed to get a managers approval since it was over 90 days but they were able to do it for me. However, since you're close to a year I doubt they would credit you back that money. Sorry
- 01-11-2011, 02:50 PM #4
- 01-11-2011, 04:42 PM #5
- 01-11-2011, 06:06 PM #6
It only worked for me because I received both phone calls and post cards from Verizon's customer retention department. I had to call the number they gave me and the offer had to be in their system for it to work. (For example a buddy of mine who didn't get the call try calling that # and they couldn't do anything for him) Not only did they credit my ETF, they all waived activation and gave me $100 for a new phone both times.
Overall Verizon has been good to me.