[theiPhonechick]

Not sure if this is the right place for this. Forgive me if it isn't.

This seems to have just started this morning and I'm not sure why. When I go into iTunes then to Ringtones and try to preview them this is what I get..



Any idea what it means or how I can fix it? My phone is still the exact same it was when I bought it.

[BrindawithanI]

Have you tried a restart or re-syncing with iTunes? If so, hopefully someone with experience will stop by and help!

[jakej914]

Try restoring the phone as new first. That usually gets rid of software bugs like this.

[big9erfan]

Don't restore.

I think this is due to them already updating the ringtone server for 4.1. This is happening to me and my fiancee too iPhone 4 OS 4.0.2

[jakej914]

Haven't had any problems, and I'm also on 4.0.2...maybe just wait and see when you update to 4.1.

[theiPhonechick]

So some are experiencing this and some aren't? Strange.

[fubaracing7374]

It seems to be working fine for me with 4.0.2.

[seb_or_sam]

I'd say backing up your iPhone via iTunes and then restoring it would be your best bet. It's a pain, but it tends to resolve these little things.

[jakej914]

Just go without downloading those ridiculously expensive ringtones for a week until 4.1 come out. Save yourself the hassle.

[stkywik]

Just go without downloading those ridiculously expensive ringtones for a week until 4.1 come out. Save yourself the hassle.

Bingo. We have a winner.

[theiPhonechick]

It's working fine now. Thank you for the help.