Dropped phone, broken screen - devastated
So getting into my car yesterday, my iPhone 4 took a short tumble. I had only had it over a month! I'm pretty upset about it. I had read on the Apple forums how some users had had luck explaining their story to a genius at an Apple store, and getting their phone fixed for free. I was wondering if anyone else has been in the same boat and has had any luck with an apple store or even phone support with getting their phone fixed.
The $199 screen replacement fee if just too much for me at this time. I have never dropped my iPhone 3G before, and this is the first time my iPhone 4 has been dropped. I can't believe it! Any help or stories that anyone wants to share would be appreciated.
* sorry if this is already a thread somewhere *
- 08-11-2010, 06:37 AM #2
- 08-11-2010, 07:07 AM #4
- 08-11-2010, 07:15 AM #5
- 08-11-2010, 07:28 AM #6
Don't no bout apple helping u out, but here in dc in some malls have places that fixes cracked phone screens. U might want to check with ur local mall and see if they have any of these places I think they charge $100 here in dc, it's better than walkin around with a broke phone, good luck hope u find something...
- 08-11-2010, 08:09 AM #7
sorry about your misfortune though... that really sucks!
maybe you can find a repair place that will do for <199 ... i believe some do it for 125, but maybe that was for <iP4 ... although changing screen on iP4 seems like it might be easier...
- 08-11-2010, 09:11 AM #9
- 08-11-2010, 09:17 AM #10
I am not much on "insurance" for electronics and appliances but mostly because I am very liquid. However, this is a situation that demonstrates the value. If you love it and could not replace it out of pocket, insure it.
Last edited by whmurray; 08-11-2010 at 09:29 AM.
- 08-11-2010, 09:30 AM #11
- 08-11-2010, 09:41 AM #12
and frankly, imo insurance is the biggest scam going... may as well just put money into a savings account to cover for damage if it occurs... if it doesn't, you have cash earning interest... i lump insurance with banks, lawyers and ponzy schemes...
- 08-11-2010, 09:42 AM #14
- 08-11-2010, 09:46 AM #15
i have the free Bumper and used it for a bit, but then when I take it off, i remember why i hate cases... the feels proper without a case... naked is best!
that comes with risks (scratches, dropping), but I think i'll take my chances... and if going to somewhere like a bar or concert or a place where i might get "bumped" into, the Bumper - pun intented - will get put on...
i do have a rear screen protector installed on the back at least, to mitigate scratches on the back... tried one on the front, but the smudging was out of control... the olephobic glass is much better, so again, will take my chance there...
- 08-11-2010, 11:06 AM #16
- 08-11-2010, 11:25 AM #17
- 08-11-2010, 11:31 AM #18
- 08-11-2010, 11:55 AM #19
- 08-11-2010, 12:01 PM #20
- 08-11-2010, 12:13 PM #21iPhone Beginner
- 51 Posts
it may not be, but i think its a good warning to others who haven't dropped theirs yet, or just got it, or is thinking of getting an iphone.
i remember the first time i got mine and i accidently dropped it in the toilet--never place your iphone in the back pocket of fitted jeans..take toilet paper and wrap it around a few times and place on top of toilet paper dispenser or leave it with a friend--
i was SOL. i just had it for a month or so too.
went to apple and they were going to charge me the full rate
att gave me a slight discount like 100-200 off MFSRP but i think it was an 'upgrade' so my contract rolled for another two years forward.
- 08-11-2010, 03:09 PM #22
- 08-11-2010, 03:35 PM #23
Maybe explain to Apple what happened? I mean, you had it in the bumper but had to take it out in order to use it with your FM modulator in your car. There are stories of Apple reps being generous right now so I would think it would be worth a try! If it were me, I would be devastated. :-( It looks so sad in that picture.......
- 08-11-2010, 03:53 PM #24
- 08-11-2010, 04:28 PM #25