Week - 27 iP4 Replacement STILL Has Issues!!

**TLD1** · 08-01-2010, 09:39 AM

Just when I thought I'd gotten the "perfect" replacement iPhone 4...it suddenly begins to exhibit the same proximity sensor issues my original one had!

I inadvertently put three incoming calls on "mute" last night because the PS failed and I hit the mute button with my cheek.

My nearest Apple store is over three-hours away...and I made that trip once to do an exchange. I refuse to do that again only to get another phone with the same problem!

What to do?

Makes returning to the ultra-reliable BlackBerry more attractive than ever! Grrrrrrrrrrr!!!!

Come on, Apple...get your act together!

**tommyb_23** · 08-01-2010, 10:02 AM

Your holding it wrong. Hold it differently! Stay tuned..........

**uhanrodric** · 08-01-2010, 10:06 AM

Originally Posted by tbyers2

Your holding it wrong. Hold it differently! Stay tuned..........

LMAO!

Try an AT&T store?

**awtryau89** · 08-01-2010, 10:21 AM

Apple has promised a fix for this in the next software update. Not saying all phones have this but it is a known bug. I have gotten a replacement as well and it is worse than my original. It does not do it all the time but I have to make sure I keep it close to my ear during calls. I would say stick with what you have and wait for the update. If you just can't do it, return it and sit tight with Blackberry. WHo knows, you may want the new 9800 slider when it comes out.

**markhunsaker** · 08-01-2010, 11:09 AM

I agree, if it's not working out, return it...if you can't...well...you might be SOL.

**DataCentre** · 08-01-2010, 11:36 AM

Use a headset instead of holding it to the side of your face. That will solve your problem.

**TLD1** · 08-01-2010, 12:23 PM

Hey, DataCentre...your username must mean you have all the answers. Thanks for that.

**theringer** · 08-01-2010, 12:36 PM

Week 27 iphone is the same as a day 1 iphone still except 4.0.1 vs 4.0

there has not been a hardware revision so week # in nonsensical and means nothing yet (think week 40 3gs)

**Joshyy-Rey** · 08-01-2010, 01:13 PM

had my iphone replaced....replacement is worse than the original. hope the update comes sooon

**Rene Ritchie** · 08-01-2010, 01:17 PM

Proximity Sensor is a known bug Apple has said will be patched in the next software update.

**theringer** · 08-01-2010, 01:30 PM

Originally Posted by Rene Ritchie

Proximity Sensor is a known bug Apple has said will be patched in the next software update.

OT, but checked your pm's lately Renee?

**ghostface147** · 08-01-2010, 01:45 PM

Originally Posted by Rene Ritchie

Proximity Sensor is a known bug Apple has said will be patched in the next software update.

Almost correct. Apple say they "hoped" to have the proximity sensor fixed in the next software update. I expect it to be released in September based upon past habits for them. Probably a case of underpromising and overdelivering.

Testing the Beta 2 release, the sensor is NOT fixed. Nor is the indoor white balance issue that has been documented as well.

**lungho** · 08-01-2010, 01:57 PM

Originally Posted by ghostface147

Almost correct. Apple say they "hoped" to have the proximity sensor fixed in the next software update. I expect it to be released in September based upon past habits for them. Probably a case of underpromising and overdelivering.

Testing the Beta 2 release, the sensor is NOT fixed. Nor is the indoor white balance issue that has been documented as well.

Kinda makes you think what Apple is addressing with the coming update if it's not these two issues.

**ghostface147** · 08-01-2010, 02:16 PM

Originally Posted by lungho

Kinda makes you think what Apple is addressing with the coming update if it's not these two issues.

Well keep in mind that this is beta 2, not beta 5 or GM candidate. They update code, we test, they go over the reports, update again and so on. These two issues are the most glaring at the moment, outside of the antenna (for which there is NO fix humanly possible), but I am sure there are other issues that will be addressed.

**Jellotime91** · 08-01-2010, 03:50 PM

Yep Apple has already said they're working on it.

**TLD1** · 08-01-2010, 06:40 PM

Had a long & totally fruitless conversation with an Apple "senior supervisor" today regarding my issue, and called the proximity sensor a "software & hardware issue" but said nothing about a future update fixing anything.

**Allyson Kazmucha** · 08-05-2010, 02:31 PM

The prox sensor "is" a known software issue. Apple stated that in the press conference when they announced the bumpers, they also stated a software update would fix it - 4.1 does fix it, and it's in beta 3. it'll probably be released in september. but regardless how many times you swap it, you'll still have it.

a quick workaround (for now), when it starts doing it again, go into settings --> General ---> Reset and from there, reset all network settings and all settings. it will not delete anything from your phone, just reset brightness, etc and network passwords. pain, but it will stop it from doing it for a good week or so. it's a workaround until 4.1