consumer report's reaction
Bumper and all, Consumer Reports still doesn't recommend iPhone 4 - CNN.com
But Apple needs to come up with a permanent—and free—fix for the antenna problem before we can recommend the iPhone 4.
And so Apple announces free bumpers for all..at least til Sept. 30.
The Bumper solves the signal-strength problem. So does a piece of duct tape, as we reported earlier, or just being careful how you hold the phone. But these options all put the onus on consumers to solve or pay for a fix. We're still calling on Apple to provide an acceptable free solution to the iPhone 4's signal-loss problem.
But that's not what you said or why would you fool around testing Bumpers?
"What we were hoping for was a concrete, this-is-it fix for the phone," Gikas said.
WTF? CR said a piece of freaking tape would cure the issue. So now they're unsure about different cases other than the Bumper???
Gikas said such a solution makes it difficult to review the phone, because everyone has a different case, and it's unclear if the solution is permanent; there's a chance the phone could still be recalled after September 30, or that a new version could be issued, he said.
A chance it could be recalled? Or new version issued? Both are irrelevant. Any phone has that chance.
Different? You tested it with the Bumper on. Cures your little issue
"When we test a product we try to assume this product is just like all the others that came in boxes just like it," he said, "and we can't do that anymore [with the iPhone 4] because, with the case, this phone is different."
But one that's cured with tape. Or a Bumper. And one that for some unknown reason, didn't impact the iphone 4's scores in your ratings in which the iphone 4 is the top rated smartphone. Why isn't the media asking about this? Voice quality and phoning are two categories in which Consumer Reports grades phones. Surely a "serious" issue like this antenna thing would negatively impact those two category's scores. But no... Why not?
"The most important thing to remember is a problem was discovered with the phone and we can confirm it in a lab, and it was a significant problem," he said.
How can anyone take Consumer Reports seriously? Why isn't the media wondering how they can give a phone top rating in a process that involves several criteria but yet has such a serious issue?
I'm not personally upset or anything but i do find it interesting considering so many media quote CR as a "respected" source.