Am I the only one with a brick thanks to 4.0.1?
The mac forums have quite a few folks who had problems, but most seem to be able to restore after a few attempts. Upgrading to 4.0.1 for me bricked my new iPhone 4. I've tried 10+ times to restore using different PC's and no luck so far (error code 14 on both most of the time). Anyone else here having trouble?
I don't have an Apple store within 3 hours of me - so if they have to swap it out via shipping back and forth, I may have to wait a while.
- 07-16-2010, 08:24 AM #2
- 07-16-2010, 09:28 AM #3
- 07-16-2010, 09:32 AM #4
- 07-16-2010, 09:35 AM #5
- 07-16-2010, 09:52 AM #6iMore Intermediate
- 381 Posts
My iMac (2007 Aluminum) has been having weird issues with updating iPhones. I have attempted to restore my 3G, a friends 3G, and my iPhone 4. All of them freeze up about half way thru. I have to unplug the iPhone, which then goes into Recovery Mode due to a bad install.
My 12" Powerbook, on the other hand, has no problems restoring or updating iPhones.
What I do now is backup to my main system, and then update or restore from the other.
- 07-16-2010, 10:21 AM #7
- 07-16-2010, 10:42 AM #8
- 07-16-2010, 10:53 AM #9iPhone Newbie
- 49 Posts
I had my phone stuck all night. Tried restore and it would either get stuck or error 14. I had a cell from tech support this morning and my phone is now working. I was unaware they In order to properly do a full restore, I had to hold down the Home button for a 10 seconds (make sure the phone is completely off) and keep it held while plugging in the dock cable. Then you release the Home button when the "restore" message on iTunes pops up. This worked for me after about 10 failures last night. Hope this helps.
- 07-16-2010, 11:21 AM #10
Who knows, but I appear to be back in business....
- 07-16-2010, 01:38 PM #12iPhone Pro
- 532 Posts
It's funny all the people that I know that have had issues with this update have been using a PC. I'm starting to wonder if it is just a Windows issue and not one that is happening to Mac users.@SinCityMac on twitter
Hardware: iPhone 4S 16gig black
iPad Mini 16gig wi-fi
- 07-16-2010, 01:41 PM #13
- 07-16-2010, 01:43 PM #14
no problems here...Join me on Facebook and check out my group: Hack-My-I
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- 07-16-2010, 02:33 PM #16iPhone Newbie
- 31 Posts
- iOS Version
I just tried it with Win7. After a 32 minute download, it hung in the "preparing iPhone for update" phase. Then I got the "iPhone could not be updated. An unknown error occureed (1603)."
iTunes wouldn't recognize my iPhone at that point. I closed it down and reopened it with the iPhone disconnected. Reconnected and iTunes said it located an iPhone in recovery mode and that I'd need to restore it, and lose all data and settings. Yay.
During this time, the iPhone displayed the Apple logo and wouldn't respond even turn it off.
Restore is done... it's all gone. Damn.
I am ever-so-grateful to Apple and the whole backup process. I'd be in a world of hurt without it.
- 07-17-2010, 04:40 PM #17iMore Beginner
- 75 Posts
Just happened to me. I wasn't even going to install the update, but I plugged in to sync some old CDs I just ripped and figured eh, wth. And now I'm in brick city. This stinks, I'm on my 3rd time attempting to recover. I'm going to lose all of my pics and videos now aren't I? ugh...
I did this on a Windows 7 PC
- 07-18-2010, 12:07 AM #18
- 07-18-2010, 12:29 AM #19
- 07-18-2010, 05:04 PM #20
A friend of a friend ran into the same issue I did on a Win 7 PC. He eventually got it to restore by going into Control panel -- remove programs --- clicking on iTunes and hitting Repair. The installer popped up for a min then he tried again and all went well. Fairly quick fix to try if anyone else hits a wall.