I have an appointment with Apple...
I have an appt tomm (7/3/10) at 9:40am EST with an Apple Genius to see about the issue with the proximity sensor. When i was speaking with him, i explained to him that if it doesnt get fixed, i want a FULL refund. Im really tired of dealing with these issues, and not to mention that the antenna issue hasnt hit me hard until 2 days ago when i dropped 11 calls within an hour. He also mentioned that the new update iOS4.0.1 is supposed to be released within the next few weeks to address this issue. Honestly, i dont think it will fix the issues... u can call me impatient BUT its about principle here. Who the hell would sell a BRAND NEW Smartphone thats supposed to change EVERYTHING. AGAIN. and u cant even make calls on it - ok maybe Apple. Everytime i make a call and it gets fudged by the sensor or reception issue, the Droid X with Vz begins to look more and more better...
- 07-02-2010, 12:10 PM #2
- 07-02-2010, 12:14 PM #3
Dropped calls really aren't the antenna issue if you "haven't noticed the problem till now". If you were traveling you were in a bad area, if you were in your normal areas AT&T was having signal issues.
The proximity sensor, did you try a restore as new first? That's what Apple will do first, then swap out the device.
How did your post go from "Never had a problem with the antenna till yesterday" to "every time I make a call it's fudged up b/c of the sensor or antenna"?
- 07-02-2010, 12:30 PM #4
I understand a lot of people are frustrated but I sincerely think this is a (somewhat) honest mistake. Think about it......the Copertino campus probably have a boat load of repeaters installed, hence: death grip or not, nobody with a naked iPhone prototype was ever going to see any kind of signal issue.
And when these prototypes did leave the Copertino campus, they were inside some kind of protective case (like the one lost) to disguise it from the general public. Apple couldn't have known the signal issue would be this bad.
I do wish Apple would admit that they dropped the ball and, at the very least, say that they are sorry.
- 07-02-2010, 12:47 PM #5
I understand your frustration, but do you really think leaving will solve it? You say you want to go to the Droid X, but in 3 more weeks the Droid X will be old and forgotten about. Android is putting out new phones every month that are supposedly better than the one they just put out. Trust me, you will be back. Once the issues are fixed you will be back. There’s nothing out there that can compare. Even if there is something out there that can compare, as I said before it will be obsolete within a month when the new one comes out. I say show some patience, just let the Apple store try and fix you’re phone. If you leave, you will be feeling bad 2-3 days later. Don’t leave, stay!!! The grass is NOT greener on the other side!!
Also guys, i forgot to mention in my OP that i will be going to Nogales, AZ in 2 weeks until Sept to work on the SW Border. I need this phone to work badly, i dont want to be caught with my pants down - so to speak - so u need to understand why this is driving me crazy. I was down there previosuly from Jan - April with my 3G|s| and that iPhone served its purpose, especially when your in the middle od the desert at dusk! I really need this phone to work and i dont want to be caught in a life/ death situation and worry about my phone not being able to handle a call!! U see my frustration!!
- 07-02-2010, 01:29 PM #8TiPb Fourm Staff
- 1,760 Posts
I completely agree with a lot of the things you said.
But bottom line Android is not going to solve your problems.. you'll be bored within 3 weeks.
- 07-02-2010, 01:34 PM #9iPhone Intermediate
- 379 Posts
- 07-02-2010, 01:41 PM #10
- 07-02-2010, 01:46 PM #11
- 07-02-2010, 01:50 PM #12iPhone Nanite
- 3 Posts
And as to your previous threat of "I have an appt tomm (7/3/10) at 9:40am EST with an Apple Genius to see about the issue with the proximity sensor. When i was speaking with him, i explained to him that if it doesnt get fixed, i want a FULL refund."
If you bought it through Apple you have 30 days to return it for a full refund with no restocking fees. No questions asked, if I understand correctly.
- 07-02-2010, 02:04 PM #13iPhone Intermediate
- 379 Posts
- 07-02-2010, 02:08 PM #14
@Hackn my I
i understand the way u feel, 2yrs ago i bought that piece of s*it BB storm when it 1st came out, that thing suked, they exchanged it 3times for me all worked slow and dropped calls. Anyways gave it back and left verizon for Iphone 3gs great phone! now i have Ip4 and its been great (only have had it 2 days), so do what makes sense to u, hope all goes well for u.
Last edited by Hack-My-I; 07-02-2010 at 02:20 PM.
- 07-02-2010, 02:25 PM #16iPhone Newbie
- 34 Posts
I'm still sorely disappointed with my AT&T call service that has not improved (although call quality has when it doesn't drop), but whatever, I love the iOS4 and hardware and streamlined access I have to everything that I wouldn't get with the droid devices, even though Verizon's service was excellent all the time I'll tough it out with AT&T because I'm a loyal apple customer.
ADDED: so i took a look thru the droid forums and they have a way different lingo from what im used to with the iPhone and the devices itself didnt seem to interest me too much...
Also, according to Apple, didnt they mention that the update will only show us "more accurate" service bars...so in other words, calls will keep dropping?? ...and i dont see them mentioning anything about the proximity sensors???<< hopefully they are working on that!
Last edited by Hack-My-I; 07-02-2010 at 02:58 PM. Reason: ADDED
- 07-03-2010, 05:45 AM #18
- 07-03-2010, 07:01 AM #19iMore Newbie
- 48 Posts
I'm only gonna say this once, IF the iPhone REQUIRES a case (as Apple said) to work properly one should have been included with the iPhone. I'm not saying they should have included the Bumper of your choice, but at least an ugly plastic neon yellow plastic piece of crap we would all hate, but it would do the job. Then it would be up to the consumer to decide if they wanted a cosmetically pleasing case, or if functional is ok. It is unreasonable to expect someone to purchase a product that requires the purchase of an additional product toake the first product function "as designed".
- 07-03-2010, 07:26 AM #20iMore Intermediate
- 173 Posts
When using a camera, you hold it in "a certain way", so that the lens is pointing at the subject - otherwise you won't get a the picture you wanted! When holding a pistol, you hold it in "a certain way" to make sure the end of the barrel is pointing away from you - unless you're committing suicide!
P.S. Why so many expletives? Surely your vocabulary is not so limited?
- 07-03-2010, 07:54 AM #21iMore Newbie
- 48 Posts
the big difference between the iPhone 4 & the examples you cite is: those devices do NOT require you to hold them in an un-natural fashion in order for them to work. They all perform their function regardless of where your hand is.
- 07-03-2010, 11:59 AM #22iMore Intermediate
- 173 Posts
I suppose it's all to do with your interpretation of "unnatural".
- 07-03-2010, 01:02 PM #23iMore Guru
- 1,664 Posts
I have thoroughly enjoyed my Iphone 4, granted I have made a few adjustments to how I hold the phone but it has now become a habit to hold it a new way. I am not so important that I cant make a few compromises to get the desired result.
If I were unable to get the desired results I would go elsewhere, simple. no fuss, no crying, no stress. If I feel a company is treating me unfairly, I leave that company. why oh why then, are there sooooo many people that come here and complain? This is not the Apple or AT&T website I don't care that your unhappy.
on the other hand this site is a great place to find solutions to problems that you might be having. Please post your problems freely and I will help if I can. I am sorry for my tirade but it gets difficult to weed through the complainers to actually try and help the people that are looking for answers.
- 07-03-2010, 02:29 PM #25