iPhone 4 Facetime problem

jtravis

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May 23, 2010
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When using Facetime the other party can see me but can not hear me. If I plug in a headset they can hear me perfect. I can see and hear them perfect with or without headset. It's like the mic doesn't turn on unless a headset is plugged in.

Is there a way to fix this or do I need to go to Apple for replacement?
 

OTACORB

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Jun 21, 2010
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A couple of others reported that when they shot video that there was no audio except for hissing. Have you done any videos by chance? I am not sure if they had tried to do FaceTime or not.

What about when on the phone anyone saying they can't hear you?
 

OTACORB

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Jun 21, 2010
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You got a defective one! You'll need to bring it in. Did you get it from an Apple Store?

There is one thing you could try if you are willing. Do a restore and see if that doesn't fix it. If not, then of course you'll have no choice as to what to do from there. It maybe worth a shot to save you from having to go through an exchange.
 

OTACORB

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Jun 21, 2010
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Well AT&T Store will have some stock for Walk in on Tuesday June 29th, so if they already have stock you may could get them to do it over the weekend!
 

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