View Poll Results: Do you have the reception issue?
- 223. You may not vote on this poll
- 07-18-2010, 06:39 PM #101
- 07-18-2010, 06:52 PM #102
- 07-18-2010, 07:02 PM #103
- 07-18-2010, 07:09 PM #104
- 07-18-2010, 08:01 PM #105
Yep I have checked my 3g in low areas and it will do the same thing. It's nothing new really. Like most people have said, since Apple put the strip there it might as well be a bulls eye. People KNOW where to screw with the phone if they want to. I can actually remember my really crappy Nokia phone wayyy back in the days that would always drop signal when I held it. I didn't realize it at the time but in retrospect it was probably the same thing. Phones have antennas, humans and antennas do not get a long.
- 07-18-2010, 09:21 PM #106
- 07-18-2010, 09:36 PM #107
- 07-18-2010, 10:32 PM #108
- 07-19-2010, 12:17 AM #109
- 07-19-2010, 09:57 PM #110
- 07-19-2010, 10:30 PM #111
- 07-20-2010, 12:54 AM #112
- 07-20-2010, 03:42 AM #113
- 07-20-2010, 10:18 AM #114
- 07-20-2010, 10:31 AM #115
- 07-20-2010, 10:43 AM #116iPhone Nanite
- 1 Posts
I definately have the problem despite living and working in the Minneapolis metro area. The variability of signal strength ranging from "Searching" to 5 bars is much more apparent on my 4 compared to my 3GS. While I avoid touching the "spot" I still tend to get dropped or missed calls.
I am able to visit some areas of the city where I get 5 bars and I am unable to lower them by touching the spot. I assume I am near a cell site. In other areas I can fluctuate from 1 bar to 5 bars depending on the direction I am facing. I assume I am between two cell sites and connecting to one or the other. This is also apparent when I drop a call and when I attempt to reconnect I have 5 bars again. This type of volitility in getting a connection may be due to the fact that AT&T has too few cell sites in parts of my city and is why others may not be experiencing the issue.
I read in another thread where someone turned off 3G on their phone and they were getting better connections. I tried this and the incidence of dropped and missed calls was dramatic. With 3G on while at my desk at work, I get 4 bars yet I miss 50%+ of incoming calls. When I turned 3G off, I get 5 bars and I have not missed a call in 3 days. While this is a short period to test, it is remarkably different with 3G off. As a test today, I turned 3G back on and both test calls were not picked up by the iPhone.
I believe that the issues we are observing are a combination of the radio that Apple has in the iPhone and possibly the software that manages it as well as the AT&T network both from a cell site placement perspective and possibly the load on their network.
I think my phone in the AT&T network area that I am in has a really tough time passing from once site to the next while standing still or mobile. This may be why making and receiving calls is so problematic. Where exactly the problem lies is something that I hope Apple and AT&T can resolve, soon.
In the mean time, I will keep my iPhone 4 because I like the size & feel and some of the features only available on the 4. I can live with 3G off because I use wifi at home and work.
- 07-20-2010, 10:49 AM #117
- 07-20-2010, 12:20 PM #118
I just swapped my iPhone 4 yesterday at the Apple store - no questions asked.
I had over 35 dropped calls since launch day (I do a moderate amount of talking on the phone). Apple said more than likely is was a defective unit - I'd tend to agree as my 4 friends with iPhone 4's that all live within 5 miles of me (rural area) have not dropped more than 1 or 2 calls. So far, so good - though I haven't made more than 3 calls I believe.
Part of my dropped calls was because of my house - I get relatively poor service however, I dropped a reasonable amount of calls outside and around work/my local area. Before everyone jumps on the "you're admitting you have poor service in your house" thing - I'd like to note that in the year that I had my 3GS I believe I had approximately 3 dropped calls. That's it.
Like I said, so far so good - we'll see how it goes though.
- 07-20-2010, 04:39 PM #119
- 07-20-2010, 11:00 PM #120
Heck yeh there's reception issues
It's only clear as day that when I get in my car now (which has a bluetooth connection to my iPhone 4), the display shows 1-2 bars MAYBE whereas my iPhone 3GS CONSISTENTLY had 4-5 bars. And don't give me this garbage about algorithms because they're not that off. And yes, I AM using a bumper on my iPhone 4.
So why don't I return it? Because I am pissed that Apple had all this hype & didn't come through. Returning it isn't going to make me a happier person. Apple FIXING the issue the right way so that I shouldn't NEED a bumper just to get any reception at all isn't the right way of fixing this issue!!
I am beyond disappointed at Apple for their general negligence and unreliable help.
- 07-21-2010, 12:41 PM #121iPhone Nanite
- 2 Posts
hoping it's a bad unit
my reception is ridiculous. ri-dic-u-lous. it's now a running joke with my friends and family. i can't count the number of times i've dropped a call, but i can tell you that yesterday, on ONE 40 minute call, i dropped the call about seven times. finally, i just gave up. (this is with the apple bumper on.) i was walking my dog outside at the time, and i live in a fairly urban city, so it doesn't make sense that the signal is just weak, but i dunno. additionally, the signal isn't always the issue. the proximity sensor also hangs up my calls, or hangs up and calls someone else. people try calling me back and my phone doesn't rings. the whole situation is very frustrating.
i talked to an apple specialist for the second time now. they want me to reboot the phone and set it up as a new phone. i read on TIPB that this can help, and i hope it does. right now the phone is useless as a phone, but great at everything else!
- 07-21-2010, 12:50 PM #122
1. Soft reset
2. Hard reset
3. Reset network settings
4. Reset All settings
5. Restore as a new iPhone (I first restored from a backup, then restored as a new iPhone)
6. Take SIM out - reinsert
7. Finally, go to AT&T and have SIM swapped
I've heard a few accounts where numbers 5 & 7 actually worked for the dropped calls issue. However, they did not work for me. After 3 calls to Apple they agreed to swap out the phone (since I told them I was going to return it if they wouldn't swap it since I thought it was a defective unit).
Try to get your phone swapped prior to your 30 day period ending. It seems as if you're having a worse problem than I was so I'd push for a replacement. Cheers and keep us updated!
Edit: I also had a number of occasions where people told me they called me right back (sometimes multiple times) and I never received missed calls or the phone even ringing. The girl I'm talking to was starting to get pissed thinking I was ignoring her lol!! Regardless, I started telling everyone to leave me voicemails if I didn't answer because half the time it wouldn't ring! Haven't ran into this problem yet with the replacement unit (that I know of).
Last edited by rotchcrocket04; 07-21-2010 at 12:52 PM.
- 07-21-2010, 12:51 PM #123
- 07-21-2010, 02:32 PM #124iPhone Nanite
- 2 Posts
thanks for the reply. it makes me feel better to know that your replacement isn't giving you the same problems as the original. maybe there is hope for me yet!
you said apple wanted you to go through the 7 steps, but did you? or did you finally just go to an apple store and speak to someone there? i didn't really know how they would handle the swap since there is still a three week wait for orders made on apple.com.
- 07-21-2010, 03:38 PM #125
I believe they're giving refurbs for swapping out the phones. However, I do know that the majority of the refurbs they put new glass and exterior parts on so then any parts that might have gotten scuffed, would be new. I checked my new one up and down before I accepted it from the guy at Apple and it literally was flawless. Hell, I'd rather have a refurb knowing that whatever was wrong was fixed. Haha!