- 06-23-2010, 11:06 AM #351
- 06-23-2010, 11:12 AM #352
- 06-23-2010, 11:14 AM #353
- 06-23-2010, 11:15 AM #354iPhone Newbie
- 28 Posts
This situation is so ****ed. I walked into the AT&T store at 10:15 AM on the 15th. I was the 6th person in the store. I checked my order status just now and it says "in progress" still....STILL. I called my local AT&T store and they claim my order wasn't placed until later that afternoon. WTF?
- 06-23-2010, 11:17 AM #355
I got my tracking number on the 19th and only today has FedEx gotten the info for the shipment. Seems weird to me. It said it had overnight shipping though and would be delivered tomorrow by 3:00pm so we'll see when it gets to my local AT&T store!
- 06-23-2010, 11:20 AM #356
- 06-23-2010, 11:25 AM #357
- 06-23-2010, 11:26 AM #358
@jondigital @Alienware_51 same here. I ordered at 9 am CST on the 15th was back ordered until last night. I was assured by numerous ATT reps that it would be shipped by the 24. I still have no shipping or tracking info. I called the premiere customer service line, and was told by the manager that it was sitting at the warehouse waiting to be shipped and that I would get it by the 25. I asked her why, since I preordered and was supposed to have by the 24 she said because they canít ship until the 24 since thatís the release day! WHAT!!! I told her that Iíve heard of people who have had tracking numbers since the weekend, and she said those were wrong, and that the people will receive new tracking numbers! WHAT!!!! I then said, well Iíve heard that some people already received theirs today that ordered from ATT. She said she was not aware of any situation like that! WHAT!!!! I think some of us are getting the run around! Now I am officially angry!
- 06-23-2010, 11:28 AM #359
this is killing me...lol! the fedex site says this
Date/Time Activity Location Details
Jun 22, 2010 7:20 PM at dest sort facility CLEVELAND, OH
and delivery date is set for 23rd, but not sure if they are holding them back till tomorrow....
- 06-23-2010, 11:30 AM #360
- 06-23-2010, 11:30 AM #361
- 06-23-2010, 11:32 AM #362
- 06-23-2010, 11:34 AM #363
- 06-23-2010, 11:37 AM #364
- 06-23-2010, 11:39 AM #365
Yes, my backorder status was set to one until 4:00pm EST on the 22nd. The tracking number with ship date change happened this morning after 10:30am EST. Then at 12:30am EST the status changed to Qty Shipped 1 with a status changed to "Shipped". Until then, it's always shown in process.
The Premier page has not been updated yet though. It still shows "processing" which is identical to most everyone else's experience that ordered through Premier.
- 06-23-2010, 11:41 AM #366
- 06-23-2010, 11:43 AM #367
- 06-23-2010, 11:47 AM #368
- 06-23-2010, 11:54 AM #369
Alienware, I totally hear you man. It's pretty annoying to keep checking your order status hoping for something to change.
- 06-23-2010, 12:19 PM #370
- iMore Newbie
- 31 Posts
As mpdonlan mentions above, there's a note on the FedEx tracking results page that reads:
Package deliveries are proceeding as normal; however tracking updates are temporarily being delayed. Please try back later.
It looks like Apple/AT&T aren't the only ones who are overwhelmed at dealing with 600,000 orders on launch day.
- 06-23-2010, 12:34 PM #372
My status was Backordered for a few days but suddenly came out of "backordered" status as of last night around 7pm. I just got a Shipment Notification from AT&T premier that my phone is shipped. This whole time I didn't think I would be getting my phone shipped until possibly July. Anyone else with Premier that was backordered get their shipment notification?
- 06-23-2010, 12:39 PM #373
"Package deliveries are proceeding as normal; however tracking updates are temporarily being delayed. Please try back later. "
FedEx is slow on tracking updates. Packages that were expected to arrive today, should still arrive today.
- 06-23-2010, 12:56 PM #374
- 06-23-2010, 12:59 PM #375