- iPhone Newbie
- 34 Posts
SO I Pre-Ordered at AT&T question...
So I went at like 3pm PT and I was told it would be available between June 25th-July 2nd, and they would call me and let me know when it was in the store to come pick it up...I tried to ask if I could come on launch day but I don't think the guy knew what was getting at. Am I able to come on launch day if there are any available that is, and get one then instead of the one I pre-ordered for After June 24th...I am not good at waiting...or if I went to a wal-mart and got one instead of the other...however I have already paid for the one I just pre-ordered today.
- 06-16-2010, 07:33 AM #2
ATT stores only supported home deliveries as I was told yesterday when I placed my order in. I was told between 24&25 for the delivery but since it comes from apple directly, I can hope for a 24th delivery. Did you confirm whether this was really a store pick-up?
- 06-16-2010, 08:42 AM #3
I went to ATT Customer Store yesterday to ask questions about switching carriers, was told I could pre-order and pickup reserved phone the day after general release. Didn't have time to complete order.
Went back at 6 p.m. Central Time to order, was told that it would not be available for pickup, it would be shipped via FedEx to my door sometime by the 5th. Their system was going up and down, received confirmation late my order was in.
I'm excited, new to ATT and Iphone due to move into non-served area by my carrier, so switching from Pre (love it) to Iphone. Now as luck would have it, mine broke this morning, and have to limp along till I get this one.
- 06-16-2010, 10:04 AM #4
- 06-16-2010, 10:09 AM #5
- 06-16-2010, 10:51 AM #6
I ordered mine through ATT online, the order shows up as in-progress, hopefully that means I'll get mine on release day and have to stay home to wait for Fed-Ex/UPS
- 06-16-2010, 12:17 PM #7
- 06-16-2010, 01:12 PM #8
- 06-16-2010, 01:28 PM #9iPhone Newbie
- 18 Posts
I ordered my in the AT&T store as well. The guy told me that they were only available for store pick-up, not for home delivery. This was around 4:00 EST, and he told me they anticipated the phone in stores the 24th or the 25th, and I would get an email when it was in.
Later last night, I finally got my confirmation email, and it said they were trying as hard as they could to get all phones to stores by the 24th, but there was a "slight chance" of some customers receiving phones between June 25th-28th. Sooo.. who knows.
- 06-16-2010, 02:19 PM #10
I never did get a confirmation email. Just a "We are sure you will enjoy your new phone" email with a link to an online device tutorial that doesn't work. I have checked my account and show my order listed as "In Progress". Odd thing though, I swear when I looked at it originally it listed aech item as back ordered, but not any more.
- 06-16-2010, 02:38 PM #11
I ordered online middle of the day yesterday, got the confirmation email, but checking order status I get the message that the system doesn't recognize my order number. The confirmation email comforts me somewhat but I can't figure why I'm not able to pull up the order status.
- 06-16-2010, 02:46 PM #12
- 06-16-2010, 02:51 PM #13
- 06-16-2010, 03:02 PM #15
- 06-16-2010, 03:05 PM #16iPhone Newbie
- 15 Posts
- 06-16-2010, 03:24 PM #17
Ordered last night in store, via paper order. Just got email confirm. Clicked the link and states "in Progress"... Just like others' emails, it mentions delivery date may be 25-28th, which I'm fine with, as I return from my vacation on the 28th. Friggin cant wait!!!
- 06-16-2010, 03:25 PM #18
- 06-16-2010, 03:35 PM #19
The store allowed to ship to my business address and that is the confirmed address on my receipt as well. The store was recommending to have it shipped to home or where you choose so it would help on the traffic on launch day in store
- 06-16-2010, 03:41 PM #20
Yikes....just got of the phone with an ATT rep....what a horrible experience! Anyway, it seems that they are indeed going through the orders one by one ensuring no duplicates were made and also to ensure that they can deliver on orders they've taken. My friends I just hope that they can get through quickly enough to bring hope of a 24th delivery. Good luck
- 06-16-2010, 03:42 PM #21
on the att order status page does it show what dates it is estimated to be delivered? cause mine does not show anything but in progress. i got my order in at around 7 AM or so here which is MDT but when i just got off the phone with an att rep she told me she is not confident on if i will ge tmy phone on the 24th.
- 06-16-2010, 03:43 PM #22
- 06-16-2010, 03:55 PM #23
- 06-16-2010, 04:31 PM #24iPhone Newbie
- 15 Posts
Well, well,well.Just received an email from ATT saying they received my number transfer request, so hopefully that means they received my order.I hope I get my phone the 24th because if I have to go without a phone for like 2-3 weeks.Im not gonna be a happy camper.
- 06-16-2010, 04:48 PM #25