visual vm doesnt work

[adboyce]

my visual VM doesnt work! is anybody else having/had the same problem? help please!

 

[sting7k]

Dial 611 from your iPhone, it's AT&T support. At the first menu select the option for help. Then select 3 for voicemail help, then select 3 again to reset your voicemail. Open the phone app and it should ask you too setup your voicemail.

 

[bullitt3246]

what phone what firmware? Settings> reset> reset network settings

 

[adboyce]

@sting7k..i've tried that....it didnt work. att told me i need a new sim card...didnt work. att told me to resest my network connection...didnt work. att reset my vm...didnt work. the last thing they said to do was restore my phone. i havent done that yet, but i know someone who did and it still didnt work for them.

@bullitt3246 i have the 16g 3G, v3.1, att 5.5. resetting the network connection didnt work

 

[billyeha66]

Same problem here! It worked fine until about 2 weeks ago, maybe after upgrading to 3.1. I've restored my phone at least 4 times now, and reset all settings and still no luck. WTF!!??

 

[flyingember]

have you tried actually calling your voicemail and seeing if there's some sort of reset?

last time my visual voicemail didn't work att gave me a special number to call and a few minutes later it began working again

 

[billyeha66]

Yes, I talked to AT&T yesterday and they reset my voicemail. The woman told me that all I had to do was set it up again and it should work. Well it didn't work and I don't know what else to do. I really need my voicemail for work and it's a real hassle to call my voicemail after every missed call just to see if a message was left. Any other ideas??

 

[billyeha66]

Ok, I figured it out. After upgrading to either the 3.1 or AT&T's MMS upgrade, it caused a conflict with the tethering settings that I had downloaded from the help.Benm.at back in July. After removing that profile and reseting my network settings, my voicemail began working immediately. I did lose my tethering ability however but since I rarely used it all is well for now, or at least until I figure out how to make tethering work again.

 

[txredman]

Ok, I figured it out. After upgrading to either the 3.1 or AT&T's MMS upgrade, it caused a conflict with the tethering settings that I had downloaded from the help.Benm.at back in July. After removing that profile and reseting my network settings, my voicemail began working immediately. I did lose my tethering ability however but since I rarely used it all is well for now, or at least until I figure out how to make tethering work again.

Exact same thing with me - as soon as I removed that profile, my voice mail chimed in.

 

[chobbs1]

And you were blaming apple/AT&T.

 

[wine_guy]

Hi folks. I'm having the same issue, but I have a 3gs. I had previously installed the hacked ipcc from benm.

After the official carrier update enabling mms, everything was fine. Until I recently upgraded to 3.1, breaking vvm again. I am sure I have installed the new carrier update file, but still no vvm.

 

[billyeha66]

That was my same issue. I had to go in and remove the profile that benm installed for tethering.

 

[wine_guy]

On my 3gs, there are no "profiles" in settings.

EDIT: Fixed it. Since there were no "profiles" installed under settings, i simply went back and installed a new profile from benm. Then, I went in and deleted all profiles that showed up, and vvm is back in action.

 

[billyeha66]

Look in general > network... Should be towards the bottom.

 

[joseedwin]

glad is working for ya