Hello, I looked around to see if there was an answer to my problem first, but didnt see anything quite the same. My husband dropped his phone, it shattered the screen. Of course apple doesnt cover that and it's $200 to replace the screen. So he studied quite a few of the videos online and decided to change it himself. That part went easy enough, but... it doesnt work. 
He has tried redoing it to make sure he didnt do anything wrong.
When he plugs it in, it shows a USB going up to iTunes picture. So we know something is working in the phone still, and figured it is just the OS in the phone. He has tried several times to "Restore" it through itunes, but it will not work and will not even show up in itunes anymore. It just says it can not be restored and give an error 28.
He has tried for several weeks now and is getting so frustrated saying he now has a $500 paperweight. I sure would like to find out if there is a way to help him.
It is just really frustrating. Apple brags about how "indestructable" these phones are...the saleperson said he wanted to try that out for himself and threw his across the parking lot. (Ya right) and they all say they runs there keys on the screen...ya ya ya. Every single person I know that has bought one, which is quite a few now have cracked screens, and of course Apple wont stand behind them.
Can anybody help or give suggestions. (Besides use it as a paperweight. LoL)
He has tried redoing it to make sure he didnt do anything wrong. When he plugs it in, it shows a USB going up to iTunes picture. So we know something is working in the phone still, and figured it is just the OS in the phone. He has tried several times to "Restore" it through itunes, but it will not work and will not even show up in itunes anymore. It just says it can not be restored and give an error 28.
He has tried for several weeks now and is getting so frustrated saying he now has a $500 paperweight. I sure would like to find out if there is a way to help him.
It is just really frustrating. Apple brags about how "indestructable" these phones are...the saleperson said he wanted to try that out for himself and threw his across the parking lot. (Ya right) and they all say they runs there keys on the screen...ya ya ya. Every single person I know that has bought one, which is quite a few now have cracked screens, and of course Apple wont stand behind them.
Can anybody help or give suggestions. (Besides use it as a paperweight. LoL)
Facebook
Twitter
Instagram