Why won't my custom ringtones work?
Help! I created a handful of ringtones in iTunes for my friends and family. I've got them on my iPhone 3GS just fine and assigned them to individual contacts, but whenever my phone rings, the default ringtone plays. Does anyone have an idea of why this is happening or what I'm not doing right? Thanks!
- 08-07-2009, 08:26 AM #2
I'm guessing the ringtone length is less than 30 seconds, right?
Edit: as a test, add a default tone to a contact, then test it to make sure it works. Then, create a ringtone, making sure it's under 30 seconds, assign it to a contact, and try again...
Last edited by naviwilliams; 08-07-2009 at 08:48 AM.
- 08-07-2009, 09:19 AM #4
- 08-07-2009, 09:22 AM #5
- 08-07-2009, 09:33 AM #7
- 08-07-2009, 11:44 AM #9
This is a really stupid question but have to ask to make sure. You do have caller display on your plan? As far as I've known if you don't have caller display it will not be able to pick up your different friends in order to play the custom ringtones.
If you do have caller display, try un-syncing the custom ringtones and then sync only one back to the phone. Assign it to a contact and have the contact call you and see what happens.
- 08-07-2009, 12:33 PM #10
Thank your for the details. So now we know that selection is done. I have had this happen a few times to me but somehow it got resolved. It may just need a soft reset. Or you can turn the phone off and on again and try the test again.
- 08-07-2009, 01:14 PM #12
- 08-07-2009, 01:14 PM #13
- 08-07-2009, 01:18 PM #14
- 08-07-2009, 01:25 PM #17
- 08-07-2009, 01:42 PM #18
I finally got around to a) creating a ringtone from a music file I purchased on iTunes and b) making a ringtone from a music file I ripped to my iTunes library. Both synchronized successfully to my iPhone 3G. Both are in my ringtone folder and appear in the ringtones part of my music library. However I have the same problem that kmb3333 has. After assigning an individual ringtone to a contact - it stills rings with the default ringtone. It doesn't matter if the default is custom or not and it doesn't matter if the individual contact ringtone is custom or not. And it doesn't matter if the custom ringtone is made from the apple store or home bred. Anybody have any ideas?
Last edited by michael11694; 08-07-2009 at 01:45 PM.
- 08-07-2009, 01:53 PM #19
- 09-04-2009, 07:01 PM #20
Please hepl me as i am having the same problem as ringtone are set for individuals contacts but always go back to defult ringtones?PLEASE help meAs MY ipone is BRAND new 3 days ago,done the folder and all,NO jail broken.When at contact plays fine,but when contact rings its bac to defualt tune?
- 09-06-2009, 07:54 AM #21
- 09-06-2009, 11:31 PM #22
- 09-10-2009, 08:42 AM #23
Solved! (for me anyway)
I had this exact same problem on my new iPhone 3gs (found this forum by Googling my issue). Turns out I had lots of duplicate entries because my contact list had pulled from a variety of places when I synced (Exchange Contacts, Local Outlook Contacts, an Outlook Archive of Contacts) and even though I was only viewing my Exchange Contacts, the caller ID was picking up the data entry for the local Outlook contacts. I know I could go in and clean up my disaster of a contact list, but here was the easy solution.
- Have the person who's ringtone you want to customize call you.
- Then go into Recents in the Phone app.
- Click the blue arrow next to their entry in recents
- You will now be looking at the Contact entry that your iPhone decides to associate with the caller, not necessarily the one you are set to be viewing by default in Contacts.
- Check the custom Ringtone in that entry - if it is still listed as Default then you probably have a duplicate entry problem like I did.
- You can either clean up the duplicate entry problem or just change the Ringtone here to the custom ringtone you want and then try again.
Hope this helps.
- 10-23-2009, 09:41 AM #24
- 10-25-2009, 01:54 PM #25
You can get rid of the dupes by going to settings>> mail>>you mome account>> deselect sync contacts and then re select it the phone will ask if you want to merge the data click yes.
Also make sure that you turn off contact syncing in iTunes. You are already syning over the air. I hope this will clean things up for you.