So today I noticed 3-4 dust specs under the glass of my new 3GS. Since it was the 30th day (got it on launch day), I went to Genius bar at Apple store. This is my first Apple product so was not sure about the experience. It went smoothly and I walked out with a new 3GS in 5 minutes!
The genius guy first mentioned that he cannot replace the phone since I had purchased it at ATT and he would instead replace the screen. But they had no service techs available so he gave me a new phone instead.
Make sure to check your screens. Mine supposedly had a small opening on the lower left side (that is what he wrote on the report). A few spec of dust might not bother you (it did bother me!) but if the problem is endemic then in a few months it might get worse.
The genius guy first mentioned that he cannot replace the phone since I had purchased it at ATT and he would instead replace the screen. But they had no service techs available so he gave me a new phone instead.
Make sure to check your screens. Mine supposedly had a small opening on the lower left side (that is what he wrote on the report). A few spec of dust might not bother you (it did bother me!) but if the problem is endemic then in a few months it might get worse.