Exchange 2003 sync - only works on local network

[colouredFunk]

Hello,

I've got Exchange 2003 SP2 running on Windows Server 2003 SP2. For some reason I can only sync my iphone to it when I'm on the local network. Externally, I get an error saying get retrieve mail.

I've tried disabling all firewalls on router and server.
I can assess the OWA from my iphone locally and externally from the network.

What else am I missing?

Many thanks in advance!

 

[flyingember]

is OWA setup on port 80? activesync uses the same connection, it's just hitting a different path on the mail server. do you have ssl setup?

i.e. (fake names for example)
mail.server.com/OWA is webmail
mail.server.com/activesync is activesync

 

[colouredFunk]

Hello thanks for your reply.

yes I do have SSL set up.

the only way I can access OWA is, https ://servername.com/exchange

I don't know what port it is on...?

What is activesync?

Sorry this is all a bit new

 

[hermdog]

HTTPS should work also. Active sync is the software which on the iPhone is behind the scenes that makes the connection the the server to sync and get mail, contacts, and calendar. On a Windows Mobile you actually have an Active sync program which has to be setup. Are others at you job syncing successfully?

 

[colouredFunk]

thanks.

It's a server that I've set up at home, so no one else has tried it....

 

[flyingember]

yeah, you need activesync. it's seperate from OWA

 

[colouredFunk]

should it not all ready be set up as it all works fine on my local network?