Beware of Iphone Tech Support @ Rogers
I have had an issue with Rogers and support of visual voicemail greeting messages messages not being able to be saved. Is anyone else having this issue.
Was on an 1.5 hr landline support call with Rogers Tech Support and the agent had me do a factory reset. I asked numerous times if program data such as notepad, financial apps etc would have there data backed up. I was assured that this would be the case.
After going through the process, I've lost over 6 weeks of critical notes in the Notes program all my receipt postings in my financial app, all my workouts in my gym app, all sms messages.
Thanks Rogers.... I'm surprised at the lack of knowledge that their support people have.
Anyway would like to hear from anyone who has Visual Voicemail greeting problems (Can't save new greetings) and also if anyone knows if I was guided incorrectly through backup. ie can the phone retain data from apps? as a backup?