silent switch is off; still no sound
I've read as many posts as I can find and I am still unable to determine how to get sound from my iPhone.
there are no sound board noises;
cell phone doesn't work because there is on sound (iTunes work) they can't hear me, I can't hear them.
nothing appears to be wrong with the silent switch; it moves back and forth as it should.
I went to preferences and checked all settings and everything appears to be set properly. HOWEVER the little bell at the top left (in sounds, under settings) with a slash across it. I know what that means but can find no way to make it go away.
Please help. I need my phone.