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  1. Thread AuthorThread Author   #1  
    pfranzmn's Avatar
    iPhone Nanite

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    1 Posts

    Default Email won't delete off of iPhone

    I run exchange server on my iPhone with work. There are two emails in my inbox that I can not delete, and originally they did not move to a new folder that I put them in on my laptop. Not a big deal but a bit annoying seeing them there all the time.

    Any help would be appreciated. Thank you.
  2. #2  
    robalex117's Avatar
    iPhone Newbie

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    41 Posts

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    If you really need them gone you can delete your exchange email account on the iphone. That should get rid of them.
  3. #3  
    tonybove's Avatar
    iPhone Newbie

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    15 Posts

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    Did you try changing the delete settings for emails for that account? Touch the account in the Accounts section of the Settings > Mail, Contacts, Calendars screen, and then touch Advanced at the bottom of the account's settings screen.

    You can then set Mailbox Behaviors: In the Mailbox Behaviors section of the Advanced settings screen, choose
    ** Drafts Mailbox to set whether drafts are stored on your iPhone, or remotely on your email server.
    ** Deleted Mailbox to set whether deleted messages are immediately trashed or saved remotely on your email server.

    You can also set:
    * Deleted Messages: Decide when deleted messages should be removed permanently from your iPhone. Touch Remove and then choose a time. Your options are Never, After One Day, After One Week, or After One Month.

    I hope this helps.
    Tony Bove
    Developer, Tony's Tips for iPhone Users app

    Please don't forget to tip the scales if you like my response, thank you!
  4. #4  
    JohnH59's Avatar
    iPhone Intermediate

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    390 Posts
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    2,053 Global Posts

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    Quote Originally Posted by tonybove View Post
    Did you try changing the delete settings for emails for that account? Touch the account in the Accounts section of the Settings > Mail, Contacts, Calendars screen, and then touch Advanced at the bottom of the account's settings screen.

    You can then set Mailbox Behaviors: In the Mailbox Behaviors section of the Advanced settings screen, choose
    ** Drafts Mailbox to set whether drafts are stored on your iPhone, or remotely on your email server.
    ** Deleted Mailbox to set whether deleted messages are immediately trashed or saved remotely on your email server.

    You can also set:
    * Deleted Messages: Decide when deleted messages should be removed permanently from your iPhone. Touch Remove and then choose a time. Your options are Never, After One Day, After One Week, or After One Month.

    I hope this helps.
    There's not an "Advanced" section for Exchange accounts.

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