Apple - Orland Park??
I live about 1.5 hours southwest of Chicago, I have some free time today, so was going to run up, and hopefully get my phone replaced. The ringer switch broke off of it.
I was planning on going to the Orland Park location this afternoon.
Have any of you Chicagoland people been to this one? Is it a decent place?
I thought about the Schaumburg one also, didn't really want to go all the way up into the city to the downtown one. Want to make it a quick a trip as possible.
Is the Orland Park store decent to go to? Anyone had an problems there?
I set up an appt. with them for later this afternoon, hoping I will be able to get a new phone, without any hassles.
- 02-22-2009, 12:07 PM #2
So if I drop your name, I'll have no problems at all, right?? LOL
From what I've seen, there usually isn't any problems getting the phone replaced when the ringer switch is broken off. I sure hope not anyways, I hate to drive all the way up there, to find out it's not covered!!
It's really not that horrible of a problem, I can still move it with my fingernail, but I figure it's a known defect, so I might as well get a replacement while I'm still under warranty. Other than the switch, my phone has had 0 major problems, and has worked flawlessly for me.
- 02-22-2009, 01:09 PM #5
I personally knew a genius there but he left to go to the Oak Brook store. Make sure you have a appointment if you want to swap out your phone. Sundays are usually busy and if you don't have a appointment you could wait for a hour +.
- 02-22-2009, 03:35 PM #7
Well, I've been there, and am back home. Got a brand new iPhone.
That was the best customer service I have ever had, no questions asked, within 5 minutes, I had a new phone, and was out the door.
Kudo's to the Orland Park store, they are great people in there!!!
- 02-22-2009, 07:19 PM #9
- 02-22-2009, 08:15 PM #11
You can't really tell I don't think. If you phone was older than like 30 days though I think technically they could give you a refurb. Honestly if it looks fine from the outside and works without any issues and has the same warranty as the original I really couldn't care less if it's new or not....as long as I think it's new.
It looks and works like brand new..
Isn't there a way to tell from the serial number, or something like that the month and year the phone was built? I thought I had seen posts before with people being able to tell from looking at certian numbers on the phone.??
- 02-22-2009, 10:04 PM #14
I'm not sure how to tell if it is a refurb other than to ask them about it when it is exchanged. I may be totally wrong about it, it's just something I remember reading about online.
Looks like you have a brand new one. I am guessing that is too new to have been through the refurb process. If I ever have trouble with mine, I will be going the same place you went to. Sounds like really good service.
- 02-22-2009, 10:39 PM #15
Or am I way off base on getting the build date for it??
P.S. it is working perfectly, and I am Happy!!! LOL
- 02-25-2009, 08:35 AM #17
- 02-25-2009, 10:54 AM #18