Problem with brother in laws iPhone
Okay, my sister brought my brother in law an iPhone for Christmas. My brother in law is on my family plan, but wasn't eligable for an upgrade, so she bought a full price 8GB model.
However, when he uses his phone, there are three problems.
1) Visual voice mail doesn't work, and can't be activated.
2) His caller Id incorrectly has my name (since I am the primary account holder and he is an additional line)
3) The methods to find his own phone number (like looking at the top of the contacts page) don't show any phone number listed.
It sounds to me like his sim card somehow isn't programmed with the correct information. Is this correct? Can AT&T simply fix this with an OTA update to his sim card?