No Incoming Calls with BeejiveIM
My iPhone 3G does not ring, or indicate missed calls, when Beejive is active. To top it off, there are no indications of any missed calls or even voicemails in the phone app until several (sometimes up to six) hours later. Has anyone had this problem? If you're not sure, please call your iPhones with Beejive active to check.
I contacted Beejive and they basically replied with "That's weird," and asked me if my iPhone was jailbroken (which it is not). I haven't heard back from them since I answered them.
My iPhone is new and has had no problems otherwise. It rings, accepts voicemails, and functions normally when Beejive is closed. It doesn't seem like an AT&T or Apple issue to me, but then who am I to say?
- 11-23-2008, 12:15 PM #2
- 11-23-2008, 05:15 PM #4
- 11-23-2008, 05:57 PM #6iPhone Intermediate
- 219 Posts
Actually, if you have had no problems with the phone, it is relatively new, and it is not jailbroken then I believe the problem lies within the app itself.
I understand you said you have contacted BeeJiveIM already but I think you should do so again as you did pay for the app and it is not working properly. (Not your fault)
- 11-24-2008, 09:55 AM #8
I've been thinking of trying that but have been afraid of it not reinstalling (since it works well for IM'ing)... but I think I'll try that tonight.
I'm also going to take a ride up to the Apple store later just to have the phone checked out.
I'll be back in a couple days with an update.
- 11-24-2008, 12:16 PM #10iPhone Intermediate
- 219 Posts
Do not give up...I say where there is a problem-there is a solution (they are not always easy or quick to find).
Definitely try BadAsh's tip on the reinstall. It will reinstall...I can almost guarantee it. If it does not reinstall I'd be willing to get with you over email, IM--to solve the issue if it occurs
Hope it works out.
Well, I reinstalled Beejive and the problem continued. However, after visiting my local AT&T store today, it appears that Beejive was never the cause (but rather quite a BIG coincidence).
AT&T told me it's a 3G problem for others as well in my area. The indicator on the iPhone will sometimes show a WiFi connection when it is actually using 3G, and that calls are going to their voicemail system immediately without ringing iPhones that are on 3G. They also said that Apple's 2.2 update was supposed to correct this problem (but obviously hasn't).
There were times before when my phone did ring, but it always seemed to be when I wasn't on Beejive, so I assumed it was the app. I can't explain why I had no problems with the other IMs. Very weird.
Anyway, they said powering down and powering back up solved this bug for most people, but it didn't for mine. So he turned 3G off and said to just leave it off until the problem is fixed (by whom, I'm not sure).
But it seems to be working for me now.
Thanks again, guys!
- 11-25-2008, 02:29 PM #12
- 11-25-2008, 02:31 PM #13