View Poll Results: Cracked or not cracked...
- 55. You may not vote on this poll
- 08-21-2008, 06:29 PM #26iPhone Newbie
- 20 Posts
Well, I already voted no cracking, but I developed a crack on the small piece of plastic by the sound on/off switch. They replaced the phone - I was told by Applecare that they want you to make the appointment at the Genius Bar through them - they quizzed me on whether I had dropped it (no) and whether I used a case (yes). No abuse involved, but my switch was always extra tight until it cracked. Now I wonder if I should have replaced it with a black one. Any reports of the black plastic cracking?
- 08-21-2008, 06:36 PM #27
- 08-21-2008, 08:42 PM #28
No cracks on mine. I have a black one. I use my earbuds everyday. I have worked very hard to be very careful with mine. It is kinda a tight fit when pulling the headphones out but I guess that's good, it could be the other way around and the headphone jack could keep falling out or is loose.
- 08-23-2008, 02:55 PM #29
- 08-30-2008, 07:26 PM #30
- 10-25-2008, 04:01 PM #31
Cracks on my iPhone
I just noticed some cracks on the iPhone case at the bottom of the phone (where I plug is the charger/sync cable). Actually, just one crack that is about 2mm long (give or take).
What is the Apple/Att policy for these cracks? I bought my phone at an ATT store, and haven't dropped it or anything - just normal wear and tear. Will they replace it? Should I bring it to AT&T, or call Apple directly? (There is no Apple store near me).
- 10-25-2008, 04:51 PM #32
- 10-26-2008, 07:45 PM #33
Well, I called to send it in. The guy said he didn't know if it would be considered "warrantee eligable" - ie, normal wear and tear, or if it was user damage.
I am hoping it will get repaired/replaced. If not, I guess I will have to break out the super glue.
- 10-26-2008, 10:51 PM #34
- 10-27-2008, 08:16 AM #35
Yeah, it doesn't sound good. I get the feeling if I could go to an Apple Store, I might have better success, but the closest Apple store is about 4 or 5 hours away.
Well, I will keep my fingers crossed about the famous Apple customer service.
- 10-27-2008, 09:29 AM #36
- 10-29-2008, 09:58 AM #37
- 10-29-2008, 01:53 PM #38
- 10-31-2008, 05:40 PM #39
- 11-09-2008, 12:30 PM #40
- 11-10-2008, 08:19 AM #41
Well I am glad that they replaced your phone. I just noticed on Friday that mine had a crack developing by the silence switch. I call in (as the closest apple store is 3 hours away for me) and they said that they didn't think it would be covered. But I told the guy on the phone that there are posts everywhere (not only on their forum but others as well) and he said he would check came back and said that it would be covered. So I am hoping that they will replace it. Now I just have to take of my invisible shield.
- 11-13-2008, 01:13 PM #42
- 11-13-2008, 02:03 PM #43
- 11-14-2008, 12:20 PM #44
- 11-15-2008, 12:17 AM #45
- 11-15-2008, 11:38 AM #46
- 11-15-2008, 12:00 PM #47iPhone Beginner
- 94 Posts
I have a crack or two. It was certainly *not* abuse. However, I have not heard of anyone's iPhone actually falling apart from cracks, or even having anything more than tiny hairlines that are barely noticeable. If it gets worse I will replace it. If not, it's nothing I can't live with.
- 11-15-2008, 12:55 PM #48
- 11-15-2008, 02:04 PM #49
I have yet to know anyone - myself included - that has this crack issue. I still feel that *most of the cases are from abuse. Not all but most. And yes, Apple will replace it with no issues from what I understand. Unless it's obvious you did the damage.
- 11-15-2008, 05:35 PM #50
Well I can tell you my crack was not my Doing. I BABY my iPhone and i sware it seemed like one day wham there it was. It has gotten much colder here lately not sure if that played a part with it. Maybe the housing shrinking a little? Not sure.