Are You Kidding Me?????
Ok....For two weeks I have called Apple a total of 4 times, chatted online with the Apple store live chat, and went to the retail store in Oklahoma City and have asked the same question each time........Will there be a higher price for customers not eligible to upgrade through AT&T? The answer has been, each and every time, absolutley not. 199/299 is the price and that is that. Apparently that wasn't right.
So fine....I now call the Apple Store and ask, will you guys be doing in store activations when the iPhone goes on sale. The answer is....."Well, we are a little fuzzy on that right now" 10 days before the release of one of their biggest products and they don't know?
I'm not sure if this is AT&T's fault or Apple's fault, or both....but they are turning this into a huge mess!!!
- 07-01-2008, 01:43 PM #2
I'm sure that it's AT&T's fault . . . don't forget that last year when Apple ran the activation show that things went relatively smooth. . . Now we see how greedy AT&T is since they subsidized the iPhone, they seem to care a ton about recouping their losses at the cost of making their current and future customers unhappy.
I was shocked to see that the ihone would have different prices based on whether or not you were eligible. i think that it's stupid, and AT&T should stick to one price and perhaps offer it for $100 for eligible upgrades, $200 (like apple promised) for all other situations.
- 07-01-2008, 03:31 PM #3
- 07-01-2008, 04:36 PM #4iPhone Newbie
- 48 Posts
Well, the upgrade eligibility is just to recoup AT&T's losses from subsidizing the end user's previous phone. However, I do think it's ridiculous that it's $200 more for a non-eligible upgrade than an eligible one.
Luckily enough, I'm in the green for a nice $200 iPhone.
- 07-01-2008, 09:42 PM #5
- 07-01-2008, 11:05 PM #6
- 07-01-2008, 11:41 PM #7iPhone Newbie
- 48 Posts
Again, it doesn't apply to me. I'm just sympathizing.
- 07-02-2008, 12:20 AM #8
- 07-02-2008, 07:00 AM #9
- 07-02-2008, 07:02 AM #10
- 07-02-2008, 08:54 AM #11
- 07-02-2008, 10:50 PM #12
- 07-02-2008, 11:09 PM #13
No, Apple just likes to ***** themselves out for .Mac - sorry, Mobile Me and charge you $100 for a $20 1GB stick of RAM, etc. Not that I don't own a Mac (I do) nor am I an iPhone hater (buying a 3G when I can) but Apple is all about marketing in a lot of ways and if they can make a buck, they do. Of course, I own AAPL in my stock holdings, so can't ***** too much
Do I like what ATT is doing? No. They're being a typical cell carrier which was based on the most moronic business model from the beginning of cellular service (i.e. people won't pay $500 for a handset originally so let's price it cheaper and get our profit down the road over time by screwing them with contracts, higher service rates, ad nauseum). Was true back in 1991, still holds today. However, currently, Apple sells a 3G handset to ATT or whoever for somewhere between $425 - $525 depending on who you read and the carrier is going to have to make up the difference on the subsidizing somewhere. So, that ends up being the consumer. Business as usual for the carriers, AT&T included in this case.
Last edited by volsfan0911; 07-02-2008 at 11:11 PM.
- 07-03-2008, 07:25 AM #14
And your analogy is bad. The iPhone is a complete phone. It's the service provider who's raised the price.
The iPhone used to be considered a feature phone so it had a feature phone wireless package. Now the iPhone is considered a smartphone, with support for the corporate world so it has a smartphone wireless package. Your real frustration with Apple should focus on why they chose not to remain in the feature phone market. However, the answer to that is easy: The real money is in corporate sales not individual consumer sales. As always, Apple is following the money.
Maybe someday they'll produce the oft-rumored iPhone Nano - that will undoubtedly be a feature phone.
- 07-03-2008, 07:29 AM #15
- 07-03-2008, 07:35 AM #16iPhone Newbie
- 14 Posts
AT&T should be ashamed at their lack of customer service, AT&T will charge you over thousands of dollars for data plan screw ups on their behalf but because they are so big the little tiny consumer has to grin an bare it, that sux! There is no such thing as customer service with AT&T and I spend 250.00 a month on my plan with them. So maybe it is time to look for an alternative provider.
Last edited by coachpete; 07-03-2008 at 07:38 AM.
- 07-03-2008, 12:27 PM #17
what ever though, my plan already had unlimited text i'll just need to add the data . . . . . .
- 07-03-2008, 12:34 PM #18
- 07-03-2008, 12:34 PM #19
Capitalism is best when it is monopolistic (from the monopolist's perspective), and it is no different in cell phone service than other areas, such as pharmaceuticals. In fact, that is a perfect analog...others around the world get even better deals, because we could Americans have to pay the development costs of these great new drugs...
- 07-03-2008, 01:04 PM #20
- 07-03-2008, 01:13 PM #21
- 07-03-2008, 01:15 PM #22
- 07-03-2008, 01:28 PM #23
- 07-03-2008, 01:31 PM #24
- 07-05-2008, 06:58 PM #25iPhone Nanite
- 1 Posts
Americans, Be Grateful for What You Have!
I recently moved to Australia, but I used to subscribe to Cingular (later AT&T) in CA. (Still have an AT&T prepaid SIM for when I visit the States.) The prices weren't too bad, the coverage was good, but the customer service sucked! So I understand what you're whining about.
But, do you realize that many places in the world have it FAR WORSE? At least AT&T provides unlimited data for $30 a month! And unlimited data is essential for a data hog like the IPhone. AT&T even has an unlimited voice plan for $120. Not too shabby!
Here in Australia, unlimited data in an unknown concept. They even measure data on home broadband! Sure, we have 3 telcos selling the IPhone, but that doesn't mean there'll be any meaningful competition! Two haven't announced their plans yet. And the one that has, is offering a "generous" 700 megabytes on most of their plans, 100mb on their cheapest plan, and 1G on their two most expensive plans. $150 on Optus will get you limited voice (hard to convert their rates to minutes of use) and 1G of data. That same $150 will get you UNLIMITED voice and UNLIMITED DATA on AT&T!
And Canada and Denmarks are getting equally screwed also. As bad as AT&T customer service is, at least you can use your IPhone without fear of getting a surprise hammering on your data rates at the end of the month! I'd give my right arm for an IPhone plan with AT&T rates!!!