Is anyone having a problem with the smart keyboard on the iPad Pro 9.7?

chagizbaluch

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Jan 17, 2016
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I was the first person to get the iPad Pro 9.7 at local Apple store with the smart keyboard. I have been using it for last 4 days and really love it, since I paid a heavy coin for it. However, every once in a while the smart keyboard stops working. It doesn't respond at all. It happens especially after I wake up the iPad. It has not stopped in the middle of using though. It has happened to it more than 4 times in last 4 days. I had to restart the iPad every time to start using it. Has it happened to someone else? Please let me know if you have any solution.
 

Dave Marsh

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Nov 21, 2014
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My Smart Keyboard is working perfectly with my iPad Pro 9.7". If you can reproduce your issue consistently, give AppleCare a call to ask their advice. You may have a defective iPad or keyboard.
 

OZsMac

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Mar 22, 2014
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I've only had mine 6 hours (of constant use since), and haven't experienced this yet. Will let you know.
 

exodar

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Apr 7, 2016
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I just got mine today and I am having the exact same issue. The only resolution appears to be restarting the iPad completely. I even tried connecting a different Smart Keyboard when having the issue and it wouldn't detect it either. Waiting to see if my wife has the same issue with hers.
 

Just_Me_D

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I've only been using mine for a little less than an hour, but it's working quite well for me.
 

exodar

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I might have found a solution! Perform an iCloud backup manually, then completely reset and erase all data on your iPad. Then restore from said backup. Been working flawlessly since.
 

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