1. eyecrispy's Avatar
    Here's my latest ordeal -- my original iPad Pro (12.9") was not consistently charging when I plugged in. It would say "not charging" a lot. I tried multiple cables, outlets and charging stations without much success. Usually, if I fiddled with it long enough, it would start charging. But as time passed, it got more and more flakey. To the point where I'd make sure it had the lightning icon showing that it was charging before I went to bed and when I woke up in the morning, the battery level had not changed at all. Brought it to Apple Store twice. First time they flashed the firmware and sent me home. A few weeks later, it started up again and they finally replaced it.

    My replacement iPad Pro has been working ok for a few weeks and over the last 3-4 days, it has started the "not charging" business again. Very frustrating. Last night, I, once again, tried multiple cables and it took forever for it to finally start charging.

    Is this a known issue? I can't imagine that I got two defective units? It's getting kind of ridiculous.
    11-30-2016 10:13 AM
  2. DarlaMack's Avatar
    Here's my latest ordeal -- my original iPad Pro (12.9") was not consistently charging when I plugged in. It would say "not charging" a lot. I tried multiple cables, outlets and charging stations without much success. Usually, if I fiddled with it long enough, it would start charging. But as time passed, it got more and more flakey. To the point where I'd make sure it had the lightning icon showing that it was charging before I went to bed and when I woke up in the morning, the battery level had not changed at all. Brought it to Apple Store twice. First time they flashed the firmware and sent me home. A few weeks later, it started up again and they finally replaced it.

    My replacement iPad Pro has been working ok for a few weeks and over the last 3-4 days, it has started the "not charging" business again. Very frustrating. Last night, I, once again, tried multiple cables and it took forever for it to finally start charging.

    Is this a known issue? I can't imagine that I got two defective units? It's getting kind of ridiculous.
    Wow that sucks... sorry that you're having that issue. Did  exchange the cable or at least offer to exchange it? I have the baby pro and haven't had any issues with mine, but I haven't heard of this issue at all.
    11-30-2016 10:31 AM
  3. italodance's Avatar
    iPad Pro doesn't charge with anything except electricity plug.
    11-30-2016 11:58 AM
  4. eyecrispy's Avatar
    Wow that sucks... sorry that you're having that issue. Did  exchange the cable or at least offer to exchange it? I have the baby pro and haven't had any issues with mine, but I haven't heard of this issue at all.
    There's nothing wrong with the cables i've used. They work with my iphone, my kids phones and my husband's ipad.

    iPad Pro doesn't charge with anything except electricity plug.
    I've had this happen even when it's using the wall wart. I've left it in the wall for 2 hours and it didn't even charge up 1%.
    11-30-2016 02:41 PM
  5. Jamie Wooten's Avatar
    I have the Pro 12.9 and I've had that happen once. Haven't noticed it since then so I thought it was a fluke. Lol
    11-30-2016 02:59 PM
  6. eyecrispy's Avatar
    I have the Pro 12.9 and I've had that happen once. Haven't noticed it since then so I thought it was a fluke. Lol
    Glad it isn't happening to you still. It's so annoying. I literally spent 10 min trying different things before bed last night to get it to start charging.
    11-30-2016 03:25 PM
  7. kljarema's Avatar
    Have you tried a different outlet? This is how i learned my wall outlet was going bad.
    12-01-2016 04:44 PM
  8. eyecrispy's Avatar
    Have you tried a different outlet? This is how i learned my wall outlet was going bad.
    Yep. I have. My first iPad Pro had other issues, too, so it got replaced.

    I'm now suspecting my charging station. It supposedly has a couple slots made specifically for bigger amp needs. Wondering if those slots are going bad.

    Who knows. It charged up last night. We'll see what happens tonight.
    12-01-2016 08:50 PM
  9. Annie_i6s's Avatar
    I hope you are able to figure it out!
    12-02-2016 11:27 AM
  10. italodance's Avatar
    There is another viable alternative change your electricity plug or move to 220 Voltage (doubt it because US is 110 V only).
    12-02-2016 11:33 AM
  11. jsntrenkler's Avatar
    I bought the USB C Charger and Lightning to USB C Cable from apple and have been trouble free. Also enjoy the fast charging it provides.
    eyecrispy likes this.
    12-03-2016 01:43 AM
  12. readstrans's Avatar
    This may sound like a really simple answer, however I really need to ask, are you using the 12W USB Power Adapter while charging? It won't charge well or quickly if you are using the USB power adapter that came with your iPhone.
    01-07-2017 08:07 AM
  13. Abu Khadija's Avatar
    I'm sitting at a McDonalds now and charging my 12.9" pro with the 29W charger and USB C to lightning cable. Ive noticed 3% increase in charge from 45% to 48% in about 5 minutes. I'd say this is going to charge it a lot faster than the 12W that came with it. Will update when it hits 100%

    Updated: It has now hit 100%. It took about 2 hours and 7 minutes to go from 45 to 100%. Even though I paid $76 altogether at target, I now know it was worth it.

    If you compare the cord that came in the box to the USB C cable, you will notice that the USB C cable is a little thicker than the other one. Hope this helps.
    Last edited by Abu Khadija; 01-08-2017 at 08:13 PM.
    01-08-2017 06:08 PM
  14. Jude526's Avatar
    your cable could be bad and if in an apt have the management check your outlet
    01-25-2017 09:56 PM
  15. eyecrispy's Avatar
    your cable could be bad and if in an apt have the management check your outlet
    Not the cable. It was the iPad. They replaced it and everything has been fine since.
    Jude526 likes this.
    01-25-2017 10:46 PM
  16. Jude526's Avatar
    Knowing if I have problems there are Apple stores to go to. I am really impressed so far with my phone and this tablet. Happy
    eyecrispy likes this.
    02-10-2017 09:45 PM
  17. eyecrispy's Avatar
    Knowing if I have problems there are Apple stores to go to. I am really impressed so far with my phone and this tablet. Happy
    Glad to hear it. Yea, I've had good experiences at the Apple Store for the most part. Makes it easier when you have some close by.
    02-10-2017 09:52 PM

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