1. ZOFOURTWENTY's Avatar
    From time to time my Air 2 will get stuck in Landscape Mode and the only way to fix it is to power off and on. I've had this iPad since September and its happened like 7 times. Has anyone else experienced this? I'm running iOS 10.2.1 and no, portrait lock is not on.
    01-30-2017 11:03 AM
  2. Ledsteplin's Avatar
    Have you tried a hard reset?
    Hold the top or side power/sleep button and the home button at the same time until the Apple logo appears, then release.

    Next you might try Reset All Settings.
    Reset All Settings
    Go to Settings >General >Reset >Reset All Settings. This resets to default everything in Settings, including notifications, alerts, brightness, and clock settings like wake up alarms.

    Next would be to restore your iPad as new. Not from a back up.
    If none of that works, it may be a hardware issue. Then you would need to take it to the Apple Store or a reputable repair shop.
    01-30-2017 11:32 AM
  3. ZOFOURTWENTY's Avatar
    Have you tried a hard reset?
    Hold the top or side power/sleep button and the home button at the same time until the Apple logo appears, then release.

    Next you might try Reset All Settings.
    Reset All Settings
    Go to Settings >General >Reset >Reset All Settings. This resets to default everything in Settings, including notifications, alerts, brightness, and clock settings like wake up alarms.

    Next would be to restore your iPad as new. Not from a back up.
    If none of that works, it may be a hardware issue. Then you would need to take it to the Apple Store or a reputable repair shop.
    I've done a hard reset but don't wanna restore as new. I'll deal with it if it comes down to that but thought maybe someone else dealt with this issue and has an easy fix
    01-30-2017 12:01 PM
  4. Devhux's Avatar
    Mine gets stuck in portrait mode sometimes. Hard reset clears it but it's annoying
    01-30-2017 01:57 PM
  5. sparksd's Avatar
    01-31-2017 12:24 PM
  6. ZOFOURTWENTY's Avatar
    Ok thanks. Didn't know it was a known issue.
    01-31-2017 12:41 PM

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