1. paul87russell's Avatar
    Hi guys, i have this problem big time with my iPad Air 2. Screen sensitivity wonks out in all apps, and keyboard misses keystrokes. The thing is it only does that when I'm charging my ipad. when I disconnect it the problem goes away. I'm using the official charger and cable. I've searched online and so far got no answers.

    Any help will be really useful, thanks in advance
    07-31-2016 09:06 PM
  2. Just_Me_D's Avatar
    I've had an iPad 2, an iPad Mini, and now I have an iPad Pro, and I've never experienced anything like that with any of them. The closest I've come to something like that is when I tried to use my Pencil while charging it with the lightning cable. It simply wouldn't work although it was still connected via Bluetooth to my iPad Pro. Anyway, I hope owners of the iPad Air 2 will reply soon with a remedy.
    08-02-2016 06:24 PM
  3. paul87russell's Avatar
    yeah, so far no dice.
    08-04-2016 09:06 PM
  4. scruffypig's Avatar
    Is your cable or charging adaptor damaged? Does this happen with all chargers?
    08-05-2016 07:14 AM
  5. samosIM's Avatar
    If an Apple Store is nearby I would take it in for examination. You did purchase the Apple Care Protection right?

    Another avenue that I have used for hardware/software problems is Apple's Support Phone line. Or, try Apple's Chat.
    08-15-2016 10:11 AM
  6. paul87russell's Avatar
    Is your cable or charging adaptor damaged? Does this happen with all chargers?
    haven't tried with another charging adopter, will try and update you guys, thanks for the response! regarding the cable, i have tried different cables and it still persists
    08-18-2016 09:10 PM
  7. paul87russell's Avatar
    If an Apple Store is nearby I would take it in for examination. You did purchase the Apple Care Protection right?

    Another avenue that I have used for hardware/software problems is Apple's Support Phone line. Or, try Apple's Chat.
    no apple care protection since i am usually very careful with my gadgets. will try to bring it in if trying to change the charging adopter still doesnt work.
    08-18-2016 09:12 PM
  8. paul87russell's Avatar
    tried a new charger and it's not acting up so far. thanks for the replies guys!
    08-22-2016 09:47 PM

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