1. BobR1908's Avatar
    Hi all. I am used to Apple products arriving with charge, my Air 2 arrived with 75-85% however we just purchased an iPad 4 in store and it had zero charge. It is plugged in now and we will give it a good first charge however should we be concerned it arrived with no charge?

    Or, would it be somewhat common for an older model to potentially have no charge out of box?
    01-23-2016 07:38 PM
  2. TripleOne's Avatar
    I'm not quite sure. I would contact Apple Support and see what's up.
    01-23-2016 07:42 PM
  3. Just_Me_D's Avatar
    Hi all. I am used to Apple products arriving with charge, my Air 2 arrived with 75-85% however we just purchased an iPad 4 in store and it had zero charge. It is plugged in now and we will give it a good first charge however should we be concerned it arrived with no charge?

    Or, would it be somewhat common for an older model to potentially have no charge out of box?
    I wouldn't be alarmed at all, especially if the device and all that comes with it appear to be undisturbed / new. Just charge it to capacity and enjoy your new iPad.
    BobR1908 likes this.
    01-23-2016 07:52 PM
  4. BobR1908's Avatar
    Thanks

    Sent from my Nexus 7 using iMore Forums mobile app
    01-23-2016 07:56 PM
  5. BobR1908's Avatar
    I contacted Apple and the diagnostic did not report back a 100% clean and accurate battery so I have returned the iPad 4 and purchased a 128gb iPad Mini.
    Last edited by BobR1908; 01-24-2016 at 10:43 PM.
    Sherry_B likes this.
    01-24-2016 03:51 PM
  6. firedept10's Avatar
    Glad to hear it all worked out for you. Enjoy the new iPad Mini.
    BobR1908 likes this.
    01-25-2016 09:28 AM
  7. Highrisedrifter's Avatar
    Glad to hear it all worked out. It's not unusual for an older but new device to come without a charge.
    Sherry_B and BobR1908 like this.
    01-25-2016 12:10 PM

Similar Threads

  1. Replies: 2
    Last Post: 03-15-2016, 12:56 AM
  2. Replies: 7
    Last Post: 01-27-2016, 01:02 PM
  3. Replies: 1
    Last Post: 01-23-2016, 07:25 PM
  4. Please explain to me how to add a song to my ring tone.
    By iMore Question in forum Ask a Question
    Replies: 1
    Last Post: 01-23-2016, 07:22 PM
  5. Why is my IPad camera stuck on video?
    By iMore Question in forum Ask a Question
    Replies: 1
    Last Post: 01-23-2016, 04:02 PM
LINK TO POST COPIED TO CLIPBOARD
";