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  1. Thread AuthorThread Author   #1  
    BobR1908's Avatar
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    Default iPad arrived with no charge? Please weigh in.....

    Hi all. I am used to Apple products arriving with charge, my Air 2 arrived with 75-85% however we just purchased an iPad 4 in store and it had zero charge. It is plugged in now and we will give it a good first charge however should we be concerned it arrived with no charge?

    Or, would it be somewhat common for an older model to potentially have no charge out of box?
  2. #2  
    TripleOne's Avatar
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    Default Re: iPad arrived with no charge? Please weigh in.....

    I'm not quite sure. I would contact Apple Support and see what's up.
  3. #3  

    Default Re: iPad arrived with no charge? Please weigh in.....

    Quote Originally Posted by BobR1908 View Post
    Hi all. I am used to Apple products arriving with charge, my Air 2 arrived with 75-85% however we just purchased an iPad 4 in store and it had zero charge. It is plugged in now and we will give it a good first charge however should we be concerned it arrived with no charge?

    Or, would it be somewhat common for an older model to potentially have no charge out of box?
    I wouldn't be alarmed at all, especially if the device and all that comes with it appear to be undisturbed / new. Just charge it to capacity and enjoy your new iPad.
    BobR1908 likes this.
  4. Thread AuthorThread Author   #4  
    BobR1908's Avatar
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    Default Re: iPad arrived with no charge? Please weigh in.....

    Thanks

    Sent from my Nexus 7 using iMore Forums mobile app
  5. Thread AuthorThread Author   #5  
    BobR1908's Avatar
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    Default Re: iPad arrived with no charge? Please weigh in.....

    I contacted Apple and the diagnostic did not report back a 100% clean and accurate battery so I have returned the iPad 4 and purchased a 128gb iPad Mini.
    Last edited by BobR1908; 01-24-2016 at 11:43 PM.
    Sherry_B likes this.
  6. #6  

    Default Re: iPad arrived with no charge? Please weigh in.....

    Glad to hear it all worked out for you. Enjoy the new iPad Mini.
    BobR1908 likes this.
  7. #7  
    Highrisedrifter's Avatar
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    Default Re: iPad arrived with no charge? Please weigh in.....

    Glad to hear it all worked out. It's not unusual for an older but new device to come without a charge.
    Sherry_B and BobR1908 like this.

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