Problem with .mp4 video on memory card

[tomek1017]

Hello!
This is my first post and thread on this forum so I want to gently greet with you.
I'm sorry I doesn't have an iPad, but I have a problem with iPad3 and .mp4 video to solve.
Hope you can help me because of nice community (Am I right?)

So... I need to convert .mp4 to iPad3 requirments - I do that but my client have iPad3 and he got .mp4 files on his memory card which he insert into white card reader connected via usb (It looks like).
Normally when he insert another card with .mp4 files recorded by hand camera or something like that and photos iPad see this as "Camera" tab on file viewer, but when he connect card with my .mp4 files it doesn't show tab "Camera" and we don't see anything.

He said me that I need to do .thm file to every .mp4 file, in the other memory card he have .mp4 files with .thm according to video name.

I dont know it doesn't work because of missing .thm files or video don't fit iPad3 requirments (but I think not because of that - I use specially program to fit with iPad requirments and also prepare another .mp4 file via rendering of sony vegas for apple iPad/apple TV - none of them is visible by iPad3)...

I say them, that he can download free apps from apple store (because I read of that) to view more video formats and maybe it works... but he don't want to install any other apps - I think he use default player from iPad3.

Anyone can help me?
Regards, Tom

PS. if someone can send me (upload via mega.co.nz or similliar hosting, better in .rar package with .thm file) a small video from iPad3 which works fine with standard player I was very appreciate that!

Hmm, maybe I can copy .thm file from another .mp4 and just fit to my file just by renaming the name and it works?

PS2. Sorry for my english, It's not my native language.

 

[kch50428]

MP4 video files need to be added to iTunes and synced.

 

[tomek1017]

MP4 video files need to be added to iTunes and synced.

Thank you for respond, I send this tip to my client, hope it works but argh, my client is hard nut to crack
(I am really newbie in Apple software, but he use it everyday so... should know that)

Hmm, you can left this topic for couple of days so I can contact with my client and he can try this out and I can confirm that it works or not,
or you can just simply close thread if you suggest its final solution.

Regards, Tom

 

[tomek1017]

Hmm, sorry when I double post but will my client be able to add .MP4 files to iTunes from memory card? When he puts memory card with my .mp4 files iPad doesn't show tab named "Camera" so I think its not visible in "file manager" - but I can be wrong, how its even possible to put it into iTunes then?

He puts memory card to this one:


Maybe it should have a good folder structure (like camera)? hmm if I upload a small piece of .mp4 file can you try this one on your iPad but in standard player?

Regards

 

[SwitchBeach]

Your client needs to use iTunes on a computer.