1. JasW's Avatar
    There's a ultimately unhelpful thread about this on the Apple support forums, but I was wondering if anyone here had this problem. After updating to iOS7, the iPad 3 now asks for a screen lock password. But I had never had a screen lock password put on before the update.

    The aforementioned support thread discusses the total hassle of a restore. Unfortunately, while I have an iTunes back up of music, my wife has a slew of photos and video she's taken that have never been backed up. Someone else mentioned using your Apple ID password to unlock, but I'm not sure about that -- it's 12 characters long and also has an uppercase letter, something I don't even see how one can put in on the alphanumeric keyboard.

    Any ideas or suggestions would be greatly appreciated.
    09-26-2013 06:44 AM
  2. Just_Me_D's Avatar
    To be blunt, there's nothing you can do except try to figure out the possible password or connect your device to iTunes and restore it.
    09-26-2013 08:15 AM
  3. JasW's Avatar
    To be blunt, there's nothing you can do except try to figure out the possible password or connect your device to iTunes and restore it.
    Ugh. I can't imagine what it would be if a screen lock password were never enabled. The Apple ID password is the only thing that comes to mind, but there's that uppercase problem. Can't try now because it's at home. Maybe it's 0000.
    09-26-2013 10:15 AM
  4. Totalimmortal363's Avatar
    Are you sure its not just prompting you to add one? During the setup process of iOS7 it does ask if you want to setup a passcode, but in small font towards the button it says "skip this step"
    09-26-2013 11:47 AM
  5. JasW's Avatar
    Are you sure its not just prompting you to add one? During the setup process of iOS7 it does ask if you want to setup a passcode, but in small font towards the button it says "skip this step"
    No, it's clearly asking what the passcode is (and disables after 3-4 tries or something). I might have been asked about a passcode during the upgrade, but I don't recall. I would have declined in any event, preferring only to have a passcode on phones.

    This is maddening -- I can't imagine it would just come up with some random passcode on its own. I hope I can avoid a possibly fruitless lengthy call with Apple that just ends up with me doing a full factory restore.
    09-27-2013 07:09 AM
  6. JasW's Avatar
    As a coda here, I was making an appointment with the Genius Bar when I noted the disclaimer about Find My iPad being deactivated during any repair, etc. of the device there. Thinking about it, it dawned on me that I had been asked to put in a code for that. And of course that turned out to be what unlocked the screen lock. So: happy ending.
    09-30-2013 06:39 AM
  7. wbkm85's Avatar
    haha

    glad you figured it out!
    10-01-2013 09:16 AM
  8. Just_Me_D's Avatar
    As a coda here, I was making an appointment with the Genius Bar when I noted the disclaimer about Find My iPad being deactivated during any repair, etc. of the device there. Thinking about it, it dawned on me that I had been asked to put in a code for that. And of course that turned out to be what unlocked the screen lock. So: happy ending.
    I'm glad you figured it out, my friend, and thank you for updating us.
    The_Higgz_Boson likes this.
    10-01-2013 09:20 AM
  9. sanderson94518's Avatar
    Well this is unfortunate. I too had the same problem and when I took it to the Apple Store I purchased it at, they said "oh well, you are screwed". They claimed that at one point, I had entered in a number. When I asked if there was anyway to start the clock over so I had more than 4 attempts they said no. In other words, Apple just became Microsoft. Pushed a major update without warning that you would need your passcode ahead of time..nor offered anyway to have it emailed or sent to you..or use your ITunes account. In other words, if you have forgotten your passcode and update to iOS7 figure you will lose all your data if you have not synced it with a computer. This is the worse update I have ever been a part of. To enable the Passcode during the update process is a terrible oversight by Apple.

    Anyway if you are one of the lucky ones that has forgot your passcode pass on ios 7.
    10-28-2013 01:29 PM
  10. Tina Andres's Avatar
    Just had the exact same thing happen to me with the IOS 8 update except the update actually went through and was working beautifully until my son tried to download a game (which is the reason we did the update in the first place) and then the passcode screen came up. I know I didn't set a passcode because the thing was working when it arrived, I was never asked for a passcode. This is so frustrating. All of this because my son wanted a game that required it and now we are completely locked out of the iPad and most likely will lose everything on it.
    Last edited by Tina Andres; 09-21-2014 at 09:58 AM. Reason: forgot number
    09-21-2014 09:58 AM
  11. Christy W1's Avatar
    well, I was one of those idiots who CHOSE "skip this step" PRECISELY BECAUSE I DIDN'T WANT THE HASSLE OF HAVING TO REMEMBER YET ONE MORE PASSCODE NUMBER FOR A DEVICE!!! And look, my piece of **** phone is demanding one and of course I don't have it, so NOTHING I have tried will work because NO PASSCODE WAS EVER SET!!! I went from an Apple fan to being absolutely ready to change not only carriers but devices over this, since I'm going to be wiping out everything on my phone, which hasn't been backed up in a few weeks (some of us are pretty busy and only upgraded because we were forced to--if it was convenient to update I'd have synced first, but that wasn't the case).
    11-06-2014 08:38 PM
  12. The_Higgz_Boson's Avatar
    Special thanks mate was just faced with the same problem on ios9 and your solution helped!!!
    09-22-2015 01:26 AM
  13. HankAZ's Avatar
    well, I was one of those idiots who CHOSE "skip this step" PRECISELY BECAUSE I DIDN'T WANT THE HASSLE OF HAVING TO REMEMBER YET ONE MORE PASSCODE NUMBER FOR A DEVICE!!! And look, my piece of **** phone is demanding one and of course I don't have it, so NOTHING I have tried will work because NO PASSCODE WAS EVER SET!!! I went from an Apple fan to being absolutely ready to change not only carriers but devices over this, since I'm going to be wiping out everything on my phone, which hasn't been backed up in a few weeks (some of us are pretty busy and only upgraded because we were forced to--if it was convenient to update I'd have synced first, but that wasn't the case).
    Thanks for sharing. Frustration noted.
    09-22-2015 08:11 AM
  14. Azaylea's Avatar
    How did you manage to figure out the passcode? Mine has given itself a passcode and I have no idea what the passcode is or how to work it out. Please help
    09-27-2015 10:34 AM
  15. Ina Husted's Avatar
    I was just setting up my iPad and said no to using a passcode. Now it wants a passcode and I didn't put one in. I can't go forward.
    03-24-2016 04:57 PM
  16. Ina Husted's Avatar
    I was just setting up my iPad and said no to using a passcode. Now it wants a passcode and I didn't put one in. I can't go forward.
    03-24-2016 04:59 PM
  17. DDGP2's Avatar
    Hallelujah for your response! We ran into the same issue and 0000 worked. I manage dozens of iPads and was dreading the idea of reformatting all of them.
    12-06-2016 03:04 PM

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