We have an app which allows having .jpeg files attached to a report. It has been working fine until yesterday when a user experienced issues with getting the report off the ipad.
I have tried to save the file to the local computer through iTunes, it keeps saying"the requested files could not be found".
I was able to save the app file data to the local computer but as soon as I tried to save the images, it complains files in use.
I got the user to double check and make sure the app is completely closed on the iPAD. There is absolutely nothing running on it.
I have tried the .jpeg files from other apps on the same iPAD. They were saving fine.
It is an iPAD2 running ios8.0.2.
Any ideas please?
I have tried to save the file to the local computer through iTunes, it keeps saying"the requested files could not be found".
I was able to save the app file data to the local computer but as soon as I tried to save the images, it complains files in use.
I got the user to double check and make sure the app is completely closed on the iPAD. There is absolutely nothing running on it.
I have tried the .jpeg files from other apps on the same iPAD. They were saving fine.
It is an iPAD2 running ios8.0.2.
Any ideas please?