Re: Barely get a signal anymore
It’s not a firewall issue. First of all, a wifi signal is not subject to a firewall, and even if it was, a firewall issue would be all or nothing...
Originally Posted by Vicki Rucker
Do you know what kind of wireless router you are using? Most of the older (or cheaper) models do not support dual band (2.4ghz and 5ghz) wifi - they only do 2.4ghz. The problem with the 2.4ghz is that the band is incredibly crowded - by everything from cordless phones to microwave ovens... if you can pinpoint the start of your problems and can sync that up with any event (like the security system install), you may have found the culprit. Do you have any wireless components in your security system? Things like window/door sensors are sometimes wireless to reduce cost/effort of running wire to standard sensors... and it’s very likely that they are of the 2.4ghz variety that are interfering with your wifi signal.
Is the signal to your iPad any better in any specific area of your home? Is it significantly worse in any area? Try going to the room where your router is and see if it’s any better. I suspect that you have some serious interference in your home - and it’s being caused by whatever changed recently. Despite their assurances, if it coincides with the installation of the security system, it probably is that.
Also, if you could post the name/brand of the security system, we can see if there are known issues with it... or at least check the specs for possible conflicts.