Apple ID disabled

[suken123]

I am getting this message when I am trying to download an app from the app store. Can someone help please

 

[Ledsteplin]

Did you go to the App Store > Featured> scroll down to your email ID? What, exactly, does the message say?

 

[Ledsteplin]

Is your ID correct in Settings > iCloud? Maybe this will help.

https://support.apple.com/en-us/HT204106

 

[suken123]

In featured when I scroll down I see my email id. The message I get when I try to download an app is "Your Apple ID has been disabled."

 

[suken123]

I used the link you sent me reset my password and yet again I get the same message

 

[Ledsteplin]

I used the link you sent me reset my password and yet again I get the same message

Call Apple Support.
(800) 275-2273

 

[Pale Wraith]

I've had this happen before. You're going to have to call Apple Suuport and go through a verification process to get access again.