iOS 9.2.1 is out!

[Trooper27]

Totally, I've spent way too much of my timer dealing with this. Including the hour and a half i wasted talking to Apple. Their response was it is a known issue, use iTunes to backup. Supposed to be hearing back from them tonight....we'll see.

I was told the same thing. Known issue, use iTunes to backup, to to await a fix from Apple with no timeframe for said fix given. Let me know if you hear anything decent from them.

 

[mike_fotos]

I was told that they are working on the issue and a future update will fix the problem. They also told me that's it doesn't affect all users.

 

[Ledsteplin]

The last 2 iCloud back ups I did, didn't complete the first go. But each time, on the 7th and today, I immediately tried again and it completed.
Just finished this one:

 

[Trooper27]

The last 2 iCloud back ups I did, didn't complete the first go. But each time, on the 7th and today, I immediately tried again and it completed.
Just finished this one:
//uploads.tapatalk-cdn.com/20160120/40e43fc7fb91a320301233c932de7a63.jpg

Lucky you!

 

[robertk328]

Mine run overnight. So far so good ... Hoping yours gets going soon! Sorry you've been having issues.

 

[Trooper27]

Totally, I've spent way too much of my timer dealing with this. Including the hour and a half i wasted talking to Apple. Their response was it is a known issue, use iTunes to backup. Supposed to be hearing back from them tonight....we'll see.

Did you hear back from Apple last night?

 

[ebedoun]

Did you hear back from Apple last night?

Nope. Not even a "were still working on it" call. I've been trying to restore my iPad as new since 9.2.1 released and I can't download the ipsw to do so. I want to wipe it and restore it as new and see if that possibly fixes it. Doubtful though.

 

[Trooper27]

Nope. Not even a "were still working on it" call. I've been trying to restore my iPad as new since 9.2.1 released and I can't download the ipsw to do so. I want to wipe it and restore it as new and see if that possibly fixes it. Doubtful though.

Keep me posted man. Shame on Apple for this issue.

 

[ebedoun]

Keep me posted man. Shame on Apple for this issue.

Will do.

Yea, I've only been experiencing it for a few days. I can't believe how long some people have been waiting without a backup. What do the people who don't have a computer with iTunes do? They need to take care of this.

 

[Sherry_B]

How funny is that. I literally just this minute finished an update on my blog about my new phone, and how Apple updates more frequently than my previously owned phone *cough* Google *cough*.

Installing now! Thanks for the heads up.

 

[Trooper27]

Will do.

Yea, I've only been experiencing it for a few days. I can't believe how long some people have been waiting without a backup. What do the people who don't have a computer with iTunes do? They need to take care of this.

I agree. It really is crazy. I have read on some other forums that folks have not been able to backup since September. Not cool at all.

 

[Sherry_B]

I agree. It really is crazy. I have read on some other forums that folks have not been able to backup since September. Not cool at all.

I've had mine turned off, so never used it (I do backups manually with iTunes). I enabled it on my phone just now for the very first time and promptly received the same error message as you guys. IMHO you should be able to disable wifi and do a backup that way (default setting being Off). It would surely rule out those having issues over wifi instead of with the backup software or the iCloud servers. I've been suspecting a wifi issue on my end lately simply because Life360 keeps losing me, which is an issue that followed me from my Android device. And the wifi is sitting right on my desk so I'm practically sitting right on top of it. Makes me wonder.

 

[ebedoun]

I just replicated the issue on my sons account with an iPad mini. Was backing up just fine. Deleted the backup, now can't backup.

 

[Ledsteplin]

Those of you having problems backing up with iCloud, have you tried signing out of your iCloud account, then signing back in?

If you still have issues, I would contact Apple Support again. Maybe the rep you got the first time was a newbie. Ask for a tech support person.

 

[ebedoun]

Those of you having problems backing up with iCloud, have you tried signing out of your iCloud account, then signing back in?

If you still have issues, I would contact Apple Support again. Maybe the rep you got the first time was a newbie. Ask for a tech support person.

I've tried everything imaginable.

Also spoke with Apple Senior Advisor. The best answer they are giving is "known issue, use iTunes to backup".

 

[Sherry_B]

Seems I spoke too soon. Now iTunes will not let me backup to iCloud. No error, just doesn't do the backup even though you can see it trying to do something at the top. It backs up to my computer just fine. :crying:

 

[trparky]

I've never had issues doing iCloud backups.

 

[ebedoun]

I've never had issues doing iCloud backups.

Don't delete your backup, you most likely won't be able to backup again.

 

[Trooper27]

I've tried everything imaginable.

Also spoke with Apple Senior Advisor. The best answer they are giving is "known issue, use iTunes to backup".

Same here. Apple just says its a known issue and wait for a fix. Its ridiculous at this point.\

Did you try to restore from iTunes like you said earlier man?

 

[Trooper27]

I've never had issues doing iCloud backups.

Like ebedoun said, do not delete your backup or you will not be able to use iCloud to backup.