Welcome to the iMore Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
Results 1 to 2 of 2
  1. Thread AuthorThread Author   #1  
    austriak's Avatar
    iMore Intermediate

    161 Posts
    Global Posts
    395 Global Posts

    Default iTunes will not see ipad

    Long story short, I went to restore my ipad. Everything was going fine until my ipad restarted. iTunes kept on saying that it is waiting for the iPad but it would never recognize it. Now my ipad is stuck with the red itunes connect screen. I've tried restoring in restore mode and DFU mode and no matter what I try, iTunes will not see the ipad. I've uninstalled and reinstalled itunes and all its associated items, uninstalled any software that could give it any issues, checked drivers, USB, etc... Overall, I have done everything that I can find online on Apple's site (such as https://support.apple.com/en-us/HT204275) and what other people have said.

    It is an iPad Air and is past its warranty period so I don't think the genius bar would help me without charging me. Anyone have any ideas? Thanks.
  2. #2  

    Default Re: iTunes will not see ipad

    1. Turn off the iPad.
    2. Reboot your computer.
    3. Reboot your cable/DSL modem.
    4. Verify that your computer is connected to the Internet after it reboots.
    5. Initiate the computer's iTunes app and make sure you're signed in.
    6. Connect your iPad to your computer via USB and then turn it on.
    7. When iTunes recognizes the computer, select to restore it.

Similar Threads

  1. Replies: 2
    Last Post: 07-19-2015, 01:08 PM
  2. Replies: 0
    Last Post: 07-19-2015, 09:12 AM
  3. Replies: 2
    Last Post: 07-19-2015, 08:34 AM
  4. sync iphone calendar to ipad calendar
    By iMore Question in forum Ask a Question
    Replies: 1
    Last Post: 07-19-2015, 08:17 AM
  5. I accidentally dropped my iPad and it turned red. Now what?
    By iMore Question in forum Ask a Question
    Replies: 3
    Last Post: 07-18-2015, 08:35 PM

Posting Permissions