Re: Assigned text/ring-tones not working
Was this all done on the same phone?
I've never purchased a ringtone, so I don't know that my solution is relevant, but it might be related, and could help someone else.
I had created some ringtones on my computer, added them to my iTunes library, and synced them to my phone. I selected one of them as either a contact ringtone or the default ringtone, I forget which. All was fine at this point. A few days later I reorganized my iTunes library a bit (moved some folders, including the one this ringtone was in). I then had to re-add the new location to my iTunes library and re-sync. Since the tone was in the new folder and synced to my phone, everything appeared correct, but the ringtone wouldn't play when the phone rang. I could preview it in the ringtone settings, but it would not play when the phone rang (I believe no ringtone played at all if I recall correctly). I fixed it by un-assigning the ringtone in the phone, saved the settings, then re-selected it. What I believe happened was that since I had removed the ringtone from my library and re-added it, it had a new internal identifier, so the phone couldn't find it. Re-selecting it changed the identifier to the correct one and fixed the problem.