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  • 2 Post By kch50428
  1. Thread AuthorThread Author   #1  
    Rube8514's Avatar
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    Default Camera and flashlight not working?!

    A week later since I updated to IOS7 and now my main camera and flashlight isn't working!! Any others having this issue and if so, how can I fix it??
  2. #2  
    kch50428's Avatar

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    Default Re: Camera and flashlight not working?!

    First... reboot the phone...

    If that didn't help... connect to a computer with iTunes - do a back-up... restore the iOS, restore the back up... if you still have issues, then a visit to in AppleStore Genius Bar would be a good idea.
    Keith - iMore Moderator - The Mobile Nations/iMore Forum Rules
     iPhone5 on VZW;  iPad(2012) - wifi with BadElf for GPS
    "When the debate is lost, slander becomes the tool of the loser." -- Socrates
    JustMe'D and Jasmaine4U like this.
  3. Thread AuthorThread Author   #3  
    Rube8514's Avatar
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    Default Re: Camera and flashlight not working?!

    Any other suggestions? I have hard reset multiple times. Only thing I haven't done is wipe my phone to new
  4. #4  
    JustMe'D's Avatar

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    Default Re: Camera and flashlight not working?!

    If all other options have failed, then put your device in DFU mode, connect it to iTunes and restore it as a new device. Afterwards, see if the camera & flash works. If not, it is safe to assume it is a mechanical problem and not iOS-related. In that case, as kch50428 stated, make a Genius Bar appointment.
  5. #5  
    Redshirt's Avatar
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    Default Re: Camera and flashlight not working?!

    Quote Originally Posted by Rube8514 View Post
    A week later since I updated to IOS7 and now my main camera and flashlight isn't working!! Any others having this issue and if so, how can I fix it??
    My iPhones 4 and 5 work fine. What kind of device do you have, and what exactly is happening? "Not working" tells us squat. Is the camera app crashing? Are you seeing pictures but can't snap a shot? Do you even have a camera on your device? What?
  6. Thread AuthorThread Author   #6  
    Rube8514's Avatar
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    Default Re: Camera and flashlight not working?!

    The flash light and main camera has stopped working 2-3 times now....if i reset the whole phone, they will start working again, but only if I do a full reset. What is the reasoning of this?? Software or Hardware?
  7. #7  
    JustMe'D's Avatar

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    Default Re: Camera and flashlight not working?!

    Quote Originally Posted by Rube8514 View Post
    The flash light and main camera has stopped working 2-3 times now....if i reset the whole phone, they will start working again, but only if I do a full reset. What is the reasoning of this?? Software or Hardware?
    I don't know. Is the device jailbroken? Are you sung any 3rd party camera apps? After you've reset your device, do you restore from your most recent backup? If so, that could be the problem. Restore it again via iTunes and set it up as a new device. If you've done those things then you really ought to consider making a Genius Bar appointment with the nearest Apple Store as has already been suggested to you.
  8. Thread AuthorThread Author   #8  
    Rube8514's Avatar
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    Default Re: Camera and flashlight not working?!

    Quote Originally Posted by JustMe'D View Post
    I don't know. Is the device jailbroken? Are you sung any 3rd party camera apps? After you've reset your device, do you restore from your most recent backup? If so, that could be the problem. Restore it again via iTunes and set it up as a new device. If you've done those things then you really ought to consider making a Genius Bar appointment with the nearest Apple Store as has already been suggested to you.
    Device is not jail broken, no 3rd party camera apps-All stock, I haven't restored via iTunes. Its always been through the iCloud from the latest backup.
  9. #9  
    rag47's Avatar
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    Default Re: Camera and flashlight not working?!

    If the the flash is turned off in the camera app, the flashlight will not work.
  10. #10  
    Fausty82's Avatar
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    Default Re: Camera and flashlight not working?!

    Quote Originally Posted by rag47 View Post
    If the the flash is turned off in the camera app, the flashlight will not work.
    Not sure where you got that... but it is most definitely bad information. The flashlight will work totally independently of the camera flash setting.
    Curmudgeon and Former Member/Participant
    iPhone 5S / iPad Mini Retina / 15" MacBook Pro Retina
  11. #11  
    Jenny Cowan's Avatar
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    Default Re: Camera and flashlight not working?!

    Mine is also doing that: has anyone told you how to fix it?
  12. #12  
    Jenny Cowan's Avatar
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    Default Re: Camera and flashlight not working?!

    I have recently had to use the DFU mode (no its not jail broken) and my phone is not taking pics nor is the camera working.....what is a genius bar?
  13. #13  
    JustMe'D's Avatar

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    Default Re: Camera and flashlight not working?!

    Quote Originally Posted by Jenny Cowan View Post
    I have recently had to use the DFU mode (no its not jail broken) and my phone is not taking pics nor is the camera working.....what is a genius bar?
    The "genius Bar" is the help desk located inside Apple Stores. Check out the following link:

  14. #14  
    Jasmaine4U's Avatar
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    Default Re: Camera and flashlight not working?!

    I still have the same issues .after i updated my iphone 5 to IOS 8 .but after that my flash light are still working but in the next dat it wont work anymore ..i dont know whats happening .

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