1. Rube8514's Avatar
    A week later since I updated to IOS7 and now my main camera and flashlight isn't working!! Any others having this issue and if so, how can I fix it??
    10-02-2013 03:34 PM
  2. kch50428's Avatar
    First... reboot the phone...

    If that didn't help... connect to a computer with iTunes - do a back-up... restore the iOS, restore the back up... if you still have issues, then a visit to in AppleStore Genius Bar would be a good idea.
    Just_Me_D and Jasmaine4U like this.
    10-02-2013 03:48 PM
  3. Rube8514's Avatar
    Any other suggestions? I have hard reset multiple times. Only thing I haven't done is wipe my phone to new
    10-02-2013 08:25 PM
  4. Just_Me_D's Avatar
    If all other options have failed, then put your device in DFU mode, connect it to iTunes and restore it as a new device. Afterwards, see if the camera & flash works. If not, it is safe to assume it is a mechanical problem and not iOS-related. In that case, as kch50428 stated, make a Genius Bar appointment.
    10-02-2013 08:41 PM
  5. Redshirt's Avatar
    A week later since I updated to IOS7 and now my main camera and flashlight isn't working!! Any others having this issue and if so, how can I fix it??
    My iPhones 4 and 5 work fine. What kind of device do you have, and what exactly is happening? "Not working" tells us squat. Is the camera app crashing? Are you seeing pictures but can't snap a shot? Do you even have a camera on your device? What?
    10-03-2013 10:40 AM
  6. Rube8514's Avatar
    The flash light and main camera has stopped working 2-3 times now....if i reset the whole phone, they will start working again, but only if I do a full reset. What is the reasoning of this?? Software or Hardware?
    10-15-2013 11:58 AM
  7. Just_Me_D's Avatar
    The flash light and main camera has stopped working 2-3 times now....if i reset the whole phone, they will start working again, but only if I do a full reset. What is the reasoning of this?? Software or Hardware?
    I don't know. Is the device jailbroken? Are you sung any 3rd party camera apps? After you've reset your device, do you restore from your most recent backup? If so, that could be the problem. Restore it again via iTunes and set it up as a new device. If you've done those things then you really ought to consider making a Genius Bar appointment with the nearest Apple Store as has already been suggested to you.
    10-15-2013 12:44 PM
  8. Rube8514's Avatar
    I don't know. Is the device jailbroken? Are you sung any 3rd party camera apps? After you've reset your device, do you restore from your most recent backup? If so, that could be the problem. Restore it again via iTunes and set it up as a new device. If you've done those things then you really ought to consider making a Genius Bar appointment with the nearest Apple Store as has already been suggested to you.
    Device is not jail broken, no 3rd party camera apps-All stock, I haven't restored via iTunes. Its always been through the iCloud from the latest backup.
    10-16-2013 07:54 AM
  9. rag47's Avatar
    If the the flash is turned off in the camera app, the flashlight will not work.
    10-22-2013 07:13 PM
  10. Fausty82's Avatar
    If the the flash is turned off in the camera app, the flashlight will not work.
    Not sure where you got that... but it is most definitely bad information. The flashlight will work totally independently of the camera flash setting.
    10-22-2013 10:05 PM
  11. Jenny Cowan's Avatar
    Mine is also doing that: has anyone told you how to fix it?
    07-24-2014 07:37 AM
  12. Jenny Cowan's Avatar
    I have recently had to use the DFU mode (no its not jail broken) and my phone is not taking pics nor is the camera working.....what is a genius bar?
    07-24-2014 07:40 AM
  13. Just_Me_D's Avatar
    I have recently had to use the DFU mode (no its not jail broken) and my phone is not taking pics nor is the camera working.....what is a genius bar?
    The "genius Bar" is the help desk located inside Apple Stores. Check out the following link:

    https://www.apple.com/retail/geniusbar/
    07-24-2014 08:59 AM
  14. Jasmaine4U's Avatar
    I still have the same issues .after i updated my iphone 5 to IOS 8 .but after that my flash light are still working but in the next dat it wont work anymore ..i dont know whats happening .
    09-20-2014 04:15 PM
  15. Katjim1's Avatar
    Mine disappeared on my IPad after the upgrade
    11-04-2015 09:17 PM
  16. coolsarah's Avatar
    A week later since I updated to IOS7 and now my main camera and flashlight isn't working!! Any others having this issue and if so, how can I fix it??
    THIS IS CORRECT: If the the flash is turned off in the camera app, the flashlight will not work.
    11-13-2016 09:13 PM

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