1. Vapor86's Avatar
    Have the latest itunes installed. I updated last night OTA to the latest ios 7 and then after installing the ipad showed "Connect To Itunes". Tried restarting it a bunch but same thing.

    Figured when I plugged it into itunes it would work, but now it just says "Itunes had detevted an ipad in recovery mode. You must restore this ipad before it can be used with Itunes. So I then click on "Restore and Update" but then it says "THIS IPAD CANNOT BE RESTORED. This Device is not eligible for the requested build".

    How do I fix this?
    09-27-2013 04:04 PM
  2. kch50428's Avatar
    Which version of iPad?
    09-27-2013 04:06 PM
  3. Vapor86's Avatar
    Ipad 4
    09-27-2013 04:17 PM
  4. Fausty82's Avatar
    Ipad 4
    1. Make sure you have downloaded and installed iTunes 11.1
    2. Connect your device to your computer to do an iTunes backup. Afterwards, turn off your device, but leave it connected to your computer and leave iTunes running.
    3. Put your device in DFU Mode. (see below)
    4. After iTunes recognizes that your device is in recovery, select to restore it.


    DFU Mode
    Put your device in DFU mode and connect it to your computer/iTunes. It will download the latest iOS and install it for you. Good luck.

    How to put your iPhone or iPad into DFU mode | iMore
    09-27-2013 04:19 PM
  5. Vapor86's Avatar
    Did it exactly as you said, followed all the steps, tried multiple times.

    Does not work. Still getting the this Device is not eligible for the requested build message.
    09-27-2013 08:57 PM
  6. jsntrenkler's Avatar
    We're you on the ios7 beta prior?
    09-28-2013 07:23 PM
  7. kch50428's Avatar
    Ipad 4
    Wifi or Cellular+Wifi?

    If Cellular - CDMA - http://appldnld.apple.com/iOS7/091-9...1_Restore.ipsw
    If Cellular GSM - http://appldnld.apple.com/iOS7/091-9...1_Restore.ipsw
    If Wifi - http://appldnld.apple.com/iOS7/091-9...1_Restore.ipsw

    Use the appropriate link above and download the file for the device you have - make note of where it saves on your computer...

    Connect to iTunes - and click the Restore button in iTunes while holding the shift key on a PC or the Option key on a mac while clicking restore... navigate to the file downloaded per above... let iTunes do its thing....
    09-28-2013 07:32 PM
  8. gbeltrao's Avatar
    Thanks kch50428, I used the link for iPad and it also worked for my iPhone 4s!
    kch50428 likes this.
    10-08-2013 11:42 AM
  9. dwesley2148's Avatar
    I have a dead ipad 3 due to the iso 7.0 update would I use the same restores you have listed?
    10-09-2013 08:27 AM
  10. kch50428's Avatar
    I have a dead ipad 3 due to the iso 7.0 update would I use the same restores you have listed?
    No - you need the iOS version specific to your model... get it here: iOS 7 firmware files | iMore
    10-09-2013 08:31 AM
  11. dwesley2148's Avatar
    confused between CDMA or GSA?
    10-09-2013 08:38 AM
  12. dwesley2148's Avatar
    When I go to do the update it is looking for an IPSW file extension but the download did not have any. I appreciate any help.
    10-09-2013 08:53 AM
  13. jojo999's Avatar
    where do i find the link..am i not seeing it?i have iphone 4 and am looking for the ios original to the phone
    10-13-2013 02:56 AM
  14. mpham2's Avatar
    10-13-2013 05:13 PM
  15. klutz_1's Avatar
    Hi, the same thing has happened to me except for my iPad Air. I followed the link but they only have firmware updates for up to iPad 4. Is there an alternative that can fix this problem for me?
    12-05-2013 01:25 PM
  16. rdiddy_25's Avatar
    Hi, the same thing has happened to me except for my iPad Air. I followed the link but they only have firmware updates for up to iPad 4. Is there an alternative that can fix this problem for me?

    Do a fresh install thru iTunes
    12-05-2013 01:32 PM

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