1. eprisencc's Avatar
    My 5s is sporadically crashing to the apple logo when using the phone. I have not been able to pin down what causes it but it's happened quite a few times. I've already restored my phone and did not restore from backup and it still has the same issue. Is there some kind of bug in iOS 7 or the 5s hardware? Is anyone else experiencing similar issues?


    Sent from my iPhone using Tapatalk - now Free
    09-25-2013 05:15 PM
  2. mlg321's Avatar
    I was experiencing the same thing on the first day I loaded iOS7 OTA on my iP5 and iPad 3. I did a hard reset once it had rebooted on each device. Since then I have not had any problems. How long have you had iOS7 installed for?

    Does it happen when your on a particular screen or app? Check settings>general>about>diagnostics for more info.
    09-25-2013 06:27 PM
  3. bgl321's Avatar
    This happened to me earlier today when using iTunes Radio. That's the only time though.
    09-25-2013 06:49 PM
  4. Ijosito's Avatar
    I am having the same issue. Random crashes. I am thinking it could be that we are using apps that have not been fully upgraded to IOS 7. Don't recall if any of the crashes have occurred while using a native app.
    09-27-2013 04:06 PM
  5. piranhadonna's Avatar
    I have had a couple of apps crash, a couple of crashes in settings, and then got a blue screen and phone rebooted. It is very odd that all of a sudden this happened today. I have had the phone since the 20th and it has been great with no crashes or reboots.


    Sent from my iPhone using Tapatalk - now Free
    Stephen Caggiano likes this.
    09-27-2013 07:20 PM
  6. markhunsaker's Avatar
    I have at least one crash once a day. Weird. Don't have any crashes on my iPhone 5.


    Sent from my iPhone using Tapatalk - now Free
    09-28-2013 11:20 AM
  7. Ijosito's Avatar
    Same here, except for while jailbroken. My iPhone 5, never crashed. Seems, like my 5s, is having more crashes. It crashes randomly three to four times a day Any app. More frequent on native apps, Ironically.
    09-29-2013 04:12 PM
  8. Jimbos Jumbos's Avatar
    Was happening to me. I started keeping track of the crashed. It was random. Sometimes on Apple apps, sometimes on the main screen, sometimes on 3rd party apps. Happening about 3 times a day. Some people are saying that it was not a reboot, but just the app closing. It is a reboot. Just a short one. (I am hiding apps, and they dont reapear after a on/off start, but they do reapear after a reboot)

    I took it to the Apple store on Friday night, They asked me 2 questions then said "Ok, we need to replace this for you" Turns out, it is happening to more than a few. I got a replacement Friday night, and it has only happened once since.
    Stephen Caggiano likes this.
    09-30-2013 07:20 AM
  9. vamp07's Avatar
    I'm seeing the same thing and I don't think it has anything to do with any particular app. Probably happens to me once a day. I'm going to assume apple is aware of the problem and will fix it in a future update.
    09-30-2013 08:00 AM
  10. melbsteve's Avatar
    Don't think there's anything you can do to fix it right now, nor do I believe it's an app issue. This looks like an iOS bug to me that just needs to be straightened out asap, hopefully with the next minor 7.0.x update :-)
    09-30-2013 09:53 AM
  11. AgentHeracles's Avatar
    I am currently on 7.0.2 and this short reboot happens to me like about once a day. Will hope the fix is released either this week or next week.
    09-30-2013 11:22 AM
  12. bamf-hacker's Avatar
    I had this happen to me once. I was using Runkeeper, on a call then when I hung up and the phone switched back to my podcasts it crashed.

    I have not been able to re-produce the crash though.
    09-30-2013 11:25 AM
  13. impaler's Avatar
    I've seen that happen on a couple occasions on my 5s, running 7.0.2. I'm sure it'll get ironed out.
    09-30-2013 01:00 PM
  14. EmceeGeek's Avatar
    Its been freezing on me and happening to me as well. Sometimes I'm just on the homescreen and it happens to me!
    09-30-2013 05:36 PM
  15. piranhadonna's Avatar
    Has anyone checked diagnostics & usage? I seem to be getting low memory quite a bit and this is usually when the crash happens. Just curious if anyone else is seeing that?
    09-30-2013 05:45 PM
  16. SteveP's Avatar
    Are most of you setting up your new iPhone 5s as new or are you doing a restore? I have not had significant problems since day one. I set it up as a new phone and immediately downloaded the 7.0.1 update. As with most updates, once it is finished I either turn it off then on or reset it using the Home and Sleep buttons.

    Curious.
    09-30-2013 07:00 PM
  17. piranhadonna's Avatar
    I set mine up as new, no backup. It is really odd.
    09-30-2013 08:11 PM
  18. RayHollister's Avatar
    I did a restore on my iPhone 5S from
    iCloud when I got it. I have been having the same issue. About once every day. Not too irritating since it reboots so quickly, but it is annoying since I have to put on my new incredibly long passcode after it restarts. :-)
    nikkisharif likes this.
    09-30-2013 08:23 PM
  19. B1ue_B1aze's Avatar
    Mine has crashed before, it happens when I use Pages for some reason. Doesn't happen anywhere else.
    09-30-2013 08:39 PM
  20. bboykin87's Avatar
    This has happened to me as we'll, it seems like a software reboot rather than a reboot of the whole phone. Like the launcher? (Not sure of the apple lingo, just switched from android).

    I set mine up in the store as new, didn't use a backup since the only ones I have are
    From an iPod and an iPad.


    Sent from my iPhone using Tapatalk - now Free
    10-01-2013 10:54 AM
  21. Bekrah's Avatar
    My iPhone 5S, my iPad 3, my daughters iPhone 4, and my wife's 4S have all experienced these reboot issues that the OP has described. It has to be a iOS 7 bug.


    Sent from my iPad using Tapatalk 2
    10-01-2013 11:17 AM
  22. jclisenby's Avatar
    My 5 has done it a few times since running iOS 7. It's just a small bug in a big, new OS. They will fix it.


    Tappin and Talkin from my iPhone 5
    nikkisharif likes this.
    10-01-2013 08:28 PM
  23. Jimbos Jumbos's Avatar
    Was happening to me. I started keeping track of the crashed. It was random. Sometimes on Apple apps, sometimes on the main screen, sometimes on 3rd party apps. Happening about 3 times a day. Some people are saying that it was not a reboot, but just the app closing. It is a reboot. Just a short one. (I am hiding apps, and they dont reapear after a on/off start, but they do reapear after a reboot)

    I took it to the Apple store on Friday night, They asked me 2 questions then said "Ok, we need to replace this for you" Turns out, it is happening to more than a few. I got a replacement Friday night, and it has only happened once since.
    replacing my phone didnt seem to do the trick. I started with a fresh phone, fresh install (no backups). And the phone is still rebooting about twice a day.

    I am amazed at the fan boys here that keep saying this isnt an issue???? An $800 phone that reboots twice a day on its own is a major issue
    10-02-2013 06:59 AM
  24. ame's Avatar
    Mine just did it for the first time today while deleting a message in the Messages app (the stock one). I set up my phone as new originally, I have never synced or restored from a backup.
    10-02-2013 09:46 AM
  25. nikkisharif's Avatar
    Has anyone checked diagnostics & usage? I seem to be getting low memory quite a bit and this is usually when the crash happens. Just curious if anyone else is seeing that?
    I've been having this issue also but for me memory isn't an issue, I have the 64GB version an have plenty of space left. I'm thinking about taking it to Apple tonight. Its a little annoying but it starts back up so fast I tend to forget about it after awhile. It shut down 1 time during a call & when it came back up my call was still active, my friend didn't even notice...its really weird!!!!
    10-02-2013 09:55 AM
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