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  1. Thread AuthorThread Author   #1  
    Daniel Smith4's Avatar
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    Default iPhone no longer charges since IOS 7 Upgrade

    I can't seem to find anyone else having this issue, so I thought I'd post about it!

    Since upgrading to IOS 7 my iPhone will not charge properly, it'll charge for a short while and then simply stop. I've tried two different chargers and both give the same results. Neither of them are Apple made however, so it could have something to do with the iPhone 5 authentication chip within the chargers themselves. The worst part is, the laptop doesn't recognise them at all, so I can't even put the phone into DFU mode and downgrade back to IOS 6.

    I've ordered a new charger directly from Apple, hopefully I'll have better luck with that one!

    Anyone else experienced this problem? If you're thinking about upgrading and you don't have an Apple made charger, I highly recommend you hold off!
  2. #2  
    Sarah Poynder's Avatar
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    Default Re: iPhone no longer charges since IOS 7 Upgrade

    Quote Originally Posted by Daniel Smith4 View Post
    I can't seem to find anyone else having this issue, so I thought I'd post about it!

    Since upgrading to IOS 7 my iPhone will not charge properly, it'll charge for a short while and then simply stop. I've tried two different chargers and both give the same results. Neither of them are Apple made however, so it could have something to do with the iPhone 5 authentication chip within the chargers themselves. The worst part is, the laptop doesn't recognise them at all, so I can't even put the phone into DFU mode and downgrade back to IOS 6.

    I've ordered a new charger directly from Apple, hopefully I'll have better luck with that one!

    Anyone else experienced this problem? If you're thinking about upgrading and you don't have an Apple made charger, I highly recommend you hold off!
    I have this problem, however mine will charge with the apple charger, just not with my charging case as it is not apple made.

    I hope your new charger doesn't disappoint.
  3. Thread AuthorThread Author   #3  
    Daniel Smith4's Avatar
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    Default Re: iPhone no longer charges since IOS 7 Upgrade

    Quote Originally Posted by Sarah Poynder View Post
    I have this problem, however mine will charge with the apple charger, just not with my charging case as it is not apple made.

    I hope your new charger doesn't disappoint.
    Seems it must be down to the Authentication chip then, hopefully my Apple charger doesn't take too long to arrive!
  4. #4  
    amzchhabra's Avatar
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    Default Re: iPhone no longer charges since IOS 7 Upgrade

    I have just discovered this too. Seems the non-original cables do not charge the device. Best buy some original spares now, as my usual cable is always at home
  5. #5  
    ghostface147's Avatar
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    Default Re: iPhone no longer charges since IOS 7 Upgrade

    Mine charges a lot slower than before. I only use apple chargers.
    blah blah blah witty signature blah blah blah
  6. Thread AuthorThread Author   #6  
    Daniel Smith4's Avatar
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    Default Re: iPhone no longer charges since IOS 7 Upgrade

    Quote Originally Posted by amzchhabra View Post
    I have just discovered this too. Seems the non-original cables do not charge the device. Best buy some original spares now, as my usual cable is always at home
    I can get mine to charge, but I have to put the wire in a specific way and cannot touch my phone, it's a little irritating but it's better than not being able to charge at all, it'll keep me going until my Apple Charger arrives - I just wish the laptop could recognise it so I could revert back to IOS 6 until it arrives
  7. #7  
    LCW
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    Default Re: iPhone no longer charges since IOS 7 Upgrade

    It's a known issue... non certified lightning cables can cause some issues...

    iOS 7 beta: Testers warned when using uncertified Lightning cables
    Thanked by:
    hydrogen3 (09-20-2013)
    hydrogen3 likes this.
  8. #8  
    Garz's Avatar
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    Default Re: iPhone no longer charges since IOS 7 Upgrade

    Never had this issue until beta 3. About every 3rd day, phone stops charging in the middle of the night. I am using a Mophie Air as well on my phone just to add.
  9. #9  
    Fausty82's Avatar
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    Default Re: iPhone no longer charges since IOS 7 Upgrade

    Quote Originally Posted by Garz View Post
    Never had this issue until beta 3. About every 3rd day, phone stops charging in the middle of the night. I am using a Mophie Air as well on my phone just to add.
    My Mophie Air / iPhone 5 / iOS 7 combination is having no issues... I charge it every night, and wake up to a phone charged to between 98-100% every morning.
    Curmudgeon and Former Member/Participant
    iPhone 5S / iPad Mini Retina / 15" MacBook Pro Retina
  10. #10  
    Garz's Avatar
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    Default Re: iPhone no longer charges since IOS 7 Upgrade

    Yeah it's not every night for me. Just weird this started with beta 3. I restored the other night hoping that solves it. Time will tell since I can't duplicate it at any time.
  11. #11  
    John Yester's Avatar

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    Default Re: iPhone no longer charges since IOS 7 Upgrade

    Wall Charger I get the error. But Car charger no issues... Odd as some stated...
    John Yester
    Moderator Team Leader, iMore.com


  12. #12  
    Garz's Avatar
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    Default Re: iPhone no longer charges since IOS 7 Upgrade

    So far no more of the charging stopping in the middle of the night since I restored last Saturday. *knocks on wood*
  13. #13  
    Garz's Avatar
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    Default Re: iPhone no longer charges since IOS 7 Upgrade

    My phone now did it with a Apple cord. Stopped charging at 43% last night and phone would even read the charger at all. Never had this issues until betas 3 so I'll assume its the beta. If it continues later on, then I know its a hardware problem.
  14. #14  
    dasupaman23's Avatar
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    Default Re: iPhone no longer charges since IOS 7 Upgrade

    I think I jinxed myself last night. I was reading this thread. I read it because I noticed my non OEM lightning cables weren't charging. Then this morning I woke up to my Mophie JP Air saying it wasn't supported. It did however charge to 100% on the phone and case. Not sure why it would say this since I'm using the Mophie USB and the Apple charging plug. Hope it's not an issue in the next beta and/or final version. Little things like this keep me going back to 6.1.4
  15. #15  
    John Yester's Avatar

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    Default Re: iPhone no longer charges since IOS 7 Upgrade

    Yes it's sporadic
    John Yester
    Moderator Team Leader, iMore.com


  16. #16  
    Alex110080's Avatar
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    Default Re: iPhone no longer charges since IOS 7 Upgrade

    Im having trouble getting my iPhone 5 running iOS 7 Beta 3 to charge with Apple Cables and chargers. Worst part is that its out of battery and wont charge no matter what i do. Any suggestions?
  17. #17  
    John Yester's Avatar

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    Default Re: iPhone no longer charges since IOS 7 Upgrade

    iOS 7 is beta.



    Suggest you downgrade,,,
    John Yester
    Moderator Team Leader, iMore.com


  18. #18  
    epaga's Avatar
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    Default Re: iPhone no longer charges since IOS 7 Upgrade

    I have this exact same problem. My phone is completely decharged by now and is not charging any more.

    I can't downgrade because the phone won't charge. This is a pretty bad situation.
  19. #19  
    Fred Bentley's Avatar
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    Default Re: iPhone no longer charges since IOS 7 Upgrade

    I just downloaded ios7 and my charger case no longer works either ( a warning would of been nice )I'm pissed. I wonder if it will even work with speaker hookup since they are not apple products it really doesn't make sense since Apple sales mophie. They are really going to shake up the aftermarket industry I only spent $100 I can imagine the companies with millions invested as if apple doesn't make enough money let someone else eat.
  20. #20  
    Fred Bentley's Avatar
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    Default Re: iPhone no longer charges since IOS 7 Upgrade

    Just found out when message shows then turn on your charger case it works
  21. #21  
    Fred Bentley's Avatar
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    Default Re: iPhone no longer charges since IOS 7 Upgrade

    Ok just found out if you have charger case turn on the case once the message is shown and it will work sorry apple not do bad after all
  22. #22  
    jayes's Avatar
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    Default Re: iPhone no longer charges since IOS 7 Upgrade

    Same issue here using my car charger tonight. Got that message and thought it was because the charger was not an Apple product. Then I realized the cable was not OEM. Plugged in my Apple lightening cable and message went away. I don't mind buying another Apple lightening cable (even though I think they are overpriced), but I got that message with my 10 ft non-Apple cable. Apple does not make an extra long cable. Fortunately, after giving me that message, the phone did charge on this cable. But am I doing damage to my phone by using this non-OEM cable? Hate to fry my phone.
  23. #23  
    Linda Tahmasebi's Avatar
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    Default Re: iPhone no longer charges since IOS 7 Upgrade

    i have the same problem my phone has stopped charging with its own original charger and the pc it will be dead soon when the battery runs out anyone help me please
  24. #24  
    Tracey Haynes's Avatar
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    Default Re: iPhone no longer charges since IOS 7 Upgrade

    Since update IOS 7 my Mophie no longer charges my phone
  25. #25  
    Fausty82's Avatar
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    Default Re: iPhone no longer charges since IOS 7 Upgrade

    Quote Originally Posted by Tracey Haynes View Post
    Since update IOS 7 my Mophie no longer charges my phone

    Been using iOS 7 with my Mophie since beta 1. No issues here... try restarting your phone (hold HOME and LOCK buttons until the Apple logo appears).
    Curmudgeon and Former Member/Participant
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