iMessage issues over WiFi with iOS6?

**greasyg2006** · 09-24-2012, 11:53 AM

Is anyone else having issues with iMessage over WiFi using iOS6? Ever since I went to iOS6/iPhone 5, I cannot send an iMessage text over my work's WiFi. Before, with iOS5 on an iPhone 4, this was never an issue. Anyways, with my iPhone 5 when I try to send a text using iMessage the bar a the top slowly increases and then stops 90% of the way and then after about a minute it states that the text was "not delivered."

Anyone else experience this and if so, did you find a fix for it?

FYI, iMessage works fine using LTE.

**JustMe'D** · 09-24-2012, 12:01 PM

Nope. Works fine for me.

**TFausett** · 09-26-2012, 10:37 PM

Wee

**Peligro911** · 09-26-2012, 10:41 PM

My guess is your home wifi is Comcast

**cjdaniel** · 09-26-2012, 11:20 PM

are you sure work has not instituted some kind of block, firewall?

**JustMe'D** · 09-27-2012, 12:35 AM

Please delete

**JustMe'D** · 09-27-2012, 12:36 AM

Originally Posted by TFausett

Wow that's really helpful

These are the "questions" the OP asked:

1. Is anyone else having issues with iMessage over WiFi using iOS6?

2. Anyone else experience this and if so, did you find a fix for it?

My response: Nope. Works fine for me.

Having said that, I spend a great deal of time reading the iMore forum and I try my best to help people with problems they may be having with their device(s) every chance I get, but there are times when I can't help. Not because I don't want to but because I don't know how. Then there are times like this when I simply answer an OP's question(s). Sometimes my answer is long and sometimes it is not. So instead of posting a retort to my reply, how about posting something that might be helpful to the OP or at least answer his or her questions like I did. Take care and have a safe & pleasant night.

**jclif** · 09-27-2012, 02:10 PM

Originally Posted by Peligro911

My guess is your home wifi is Comcast

Why do you say that? I'm only asking because my wife and I are having the same issues on 4s with iOS 6 and we use Comcast for home network. No problem using iOS 5 though

**carrickfergus** · 09-27-2012, 02:22 PM

No problem here. Comcast user as well.

Sent from my iPhone 4S using Tapatalk

**Peligro911** · 09-27-2012, 04:05 PM

Originally Posted by jclif

Why do you say that? I'm only asking because my wife and I are having the same issues on 4s with iOS 6 and we use Comcast for home network. No problem using iOS 5 though

The problem is your Comcast gateway it's blocking you
You can fix it by getting a router and bridging your gateway to your new router or get a stand alone cable modem and use that with a router ...
The gateway is blocking a port that it uses that's why it's happening

**Peligro911** · 09-27-2012, 04:06 PM

Originally Posted by carrickfergus

No problem here. Comcast user as well.

Sent from my iPhone 4S using Tapatalk

My guess is you use a stand alone modem and not a gateway like for xfinity

**jclif** · 09-29-2012, 04:58 PM

Originally Posted by Peligro911

The problem is your Comcast gateway it's blocking you
You can fix it by getting a router and bridging your gateway to your new router or get a stand alone cable modem and use that with a router ...
The gateway is blocking a port that it uses that's why it's happening

got a router.........still having same issue only this time its just pictures over iMessage

**Peligro911** · 09-29-2012, 11:39 PM

Is you modem behind the router a gateway or just a surfboard modem ?

**jclif** · 09-30-2012, 10:52 AM

Gateway

**Peligro911** · 09-30-2012, 02:39 PM

From what I have heard the gateway is the issue have you bridged the gateway to your router ?

**cs_cabrone** · 09-30-2012, 03:30 PM

I have the same issue the second I updated my g/fs 4s to iOS6 and the second I turned on my 5. It was not an issue on her phone prior to the update. I've tried it at other places such as starbucks and it does work. We both have sprint and we are subject to the terrible gateway that is provided with comcast service. The model is Arris TG862G/GT and it has raging issues with xbox live even when hard wired. I have called comcast and they suggested bridge mode, too.

**Peligro911** · 10-01-2012, 02:45 AM

Originally Posted by cs_cabrone

I have the same issue the second I updated my g/fs 4s to iOS6 and the second I turned on my 5. It was not an issue on her phone prior to the update. I've tried it at other places such as starbucks and it does not work, but on 3G it is fine. We both have sprint and we are subject to the terrible gateway that is provided with comcast service. The model is Arris TG862G/GT and it has raging issues with xbox live even when hard wired. I have called comcast and they suggested bridge mode, too.

However, I'm confused as iMessage seems to fail @ school too. I will check it again tomorrow but I've called Apple Care and they said it sounds like replacing the phone is not going to help and so far they have had me wipe and restore and wipe and start fresh. Nothing has fixed the iMessage issues. Mine gets hung up for about 8 mins blocking all outgoing traffic to that particular recipient and then sends it as a text message out of order once it fails.

I would bridge and put a router on the gateway with a diff subnet

**pappy53** · 10-01-2012, 06:08 AM

I have the same problem. Didn't have it on IOS5. I am on Time Warner.

**pappy53** · 10-01-2012, 07:53 AM

I reset router and modem. That fixed it.

**cs_cabrone** · 10-01-2012, 09:23 AM

to confirm, a simple reset (not a factory reset, but a power off and back on) fixed the issues? Not the case here on my gateway ;-(

Aditionally, what would the best settings be for this unit and play nicely with the iphone?

It's currently set up WPA2-PSK (TKIP)

**trmoney24** · 10-01-2012, 05:42 PM

I just started having this issue on my Verizon iPhone 5 as soon as I got the network update this morning to 13.1. I can't send a picture through iMessage on Wi-Fi. I tried resetting my cable modem and hooking an external router, still having the same issue. I have hargray cable internet (local chain here).

**cs_cabrone** · 10-01-2012, 07:04 PM

Originally Posted by trmoney24

I just started having this issue on my Verizon iPhone 5 as soon as I got the network update this morning to 13.1. I can't send a picture through iMessage on Wi-Fi. I tried resetting my cable modem and hooking an external router, still having the same issue. I have hargray cable internet (local chain here).

out of curiosity, what are your router/gateway settings?

**Peligro911** · 10-01-2012, 09:21 PM

Originally Posted by cs_cabrone

to confirm, a simple reset (not a factory reset, but a power off and back on) fixed the issues? Not the case here on my gateway ;-(

Aditionally, what would the best settings be for this unit and play nicely with the iphone?

It's currently set up WPA2-PSK (TKIP)

I don't think it's a security Setting I think it's blocking a port