App store Password not working

**Andrea.Richardson** · 12-17-2011, 08:00 PM

Have had the same password forever and used it fine earlier today. Now it's not working. Tried resetting and that didn't work either. Anyone else having this issue?

**noaim** · 12-17-2011, 08:18 PM

Originally Posted by arcurlyq

Have had the same password forever and used it fine earlier today. Now it's not working. Tried resetting and that didn't work either. Anyone else having this issue?

have you tried it from another device?

**Andrea.Richardson** · 12-18-2011, 09:58 AM

It works on my computer, but not on my iPhone. This is so weird.

**noaim** · 12-18-2011, 10:09 AM

Originally Posted by arcurlyq

It works on my computer, but not on my iPhone. This is so weird.

Log out of the store in settings>store and log back in

Sent from my iPhone 4S using Tapatalk

**Andrea.Richardson** · 12-18-2011, 11:11 AM

Thanks, I logged out and logged back in. I'm not getting a message saying my password is incorrect, but now apps that I want to download just won't download via the iTunes app store on my phone. When I try to download an app, I get a "waiting" status with the app. Grrrr.

**ProfessorTripp** · 12-18-2011, 12:17 PM

Originally Posted by arcurlyq

Thanks, I logged out and logged back in. I'm not getting a message saying my password is incorrect, but now apps that I want to download just won't download via the iTunes app store on my phone. When I try to download an app, I get a "waiting" status with the app. Grrrr.

Any chance you are having network issues?

**rat tat tat** · 12-18-2011, 01:06 PM

Are you able to download apps from the computer? But unable to from your device? If unable to download from within the device, check your settings. Settings>Store. Log into your acct on your device and see whether you have "Use Cellular Data" turned off or on. I don't know if this is issue but worth a look. I keep "Use Cellular Data" turned off because my area has barely any reception.

**Andrea.Richardson** · 12-18-2011, 02:56 PM

Nope, no network issues. Also, my iTunes match is now having issues as well. Whenever I try to download one of my songs available via iTunes Match, it asks me for my password, but then won't download anything. This is so annoying because I pay a lot for all this. Not only do I pay for iTunes match, but I also pay for additional storage. This service is great when it works, but if Apple is going to have outages like this, it's not worth the money.

I have a feeling that this has something to do with the recent expansion of iCloud and all the problems people are experiencing with that -

**noaim** · 12-18-2011, 04:00 PM

Originally Posted by arcurlyq

Nope, no network issues. Also, my iTunes match is now having issues as well. Whenever I try to download one of my songs available via iTunes Match, it asks me for my password, but then won't download anything. This is so annoying because I pay a lot for all this. Not only do I pay for iTunes match, but I also pay for additional storage. This service is great when it works, but if Apple is going to have outages like this, it's not worth the money.

I have a feeling that this has something to do with the recent expansion of iCloud and all the problems people are experiencing with that -

Well you are def wrong about it being an addition because of iCloud people with the very first iPhone had this issue it's not new. I suggest calling apple support or visiting a apple store

Sent from my iPhone 4S using Tapatalk

**Andrea.Richardson** · 12-18-2011, 04:12 PM

I have been on the phone with Apple for the better part of the last hour. They are now saying that the issue is specific to my iTunes account and they are investigating it. So, I have to wait and they will hopefully call me back within an hour and get it resolved.

**noaim** · 12-18-2011, 04:42 PM

Originally Posted by arcurlyq

I have been on the phone with Apple for the better part of the last hour. They are now saying that the issue is specific to my iTunes account and they are investigating it. So, I have to wait and they will hopefully call me back within an hour and get it resolved.

yes that stinks but unfortunately things like this happen!

**Lizzyc152** · 12-16-2012, 10:09 PM

I am having the same problem. I'm trying to update my apps, but it keeps saying password incorrect, but I can go to iTunes through safari, on the same device, and have no problem logging in. Tried logging out through settings, and it didn't work. Anyone have any other suggestions? So annoying! My Facebook won't work, or at least I can't comment, probably because it needs an update! What will I do without my Facebook?! I might have to actually do something productive! Nah, I'll just log in on my laptop. But still...

**Lizzyc152** · 12-16-2012, 10:13 PM

Ok, I just tried an old password, from like, 3 password changes ago, and it worked. So weird! At least I can update my apps now. Try an older password.

**Kieron Woodgate** · 02-08-2013, 05:08 AM

I am Having an issue with helping my mother, i try to download an app on her ipad but the problem is that now it says it isnt the wrong password now it just wont download a thing my phone with different email works and my dads its just hers sinc ei got my phone