Welcome to the iMore Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
Results 1 to 15 of 15
  1. Thread AuthorThread Author   #1  
    Andrea.Richardson's Avatar
    iPhone Newbie

    Posts
    34 Posts
    Global Posts
    41 Global Posts

    Default App store Password not working

    Have had the same password forever and used it fine earlier today. Now it's not working. Tried resetting and that didn't work either. Anyone else having this issue?
  2. #2  
    noaim's Avatar
    iMore Specialist

    Posts
    1,456 Posts
    Global Posts
    9,482 Global Posts
    iOS Version
    6.0

    Default

    Quote Originally Posted by arcurlyq View Post
    Have had the same password forever and used it fine earlier today. Now it's not working. Tried resetting and that didn't work either. Anyone else having this issue?
    have you tried it from another device?
    I answer questions to the best of my knowledge if im wrong please correct me
  3. Thread AuthorThread Author   #3  
    Andrea.Richardson's Avatar
    iPhone Newbie

    Posts
    34 Posts
    Global Posts
    41 Global Posts

    Default

    It works on my computer, but not on my iPhone. This is so weird.
  4. #4  
    noaim's Avatar
    iMore Specialist

    Posts
    1,456 Posts
    Global Posts
    9,482 Global Posts
    iOS Version
    6.0

    Default

    Quote Originally Posted by arcurlyq View Post
    It works on my computer, but not on my iPhone. This is so weird.
    Log out of the store in settings>store and log back in


    Sent from my iPhone 4S using Tapatalk
    I answer questions to the best of my knowledge if im wrong please correct me
  5. Thread AuthorThread Author   #5  
    Andrea.Richardson's Avatar
    iPhone Newbie

    Posts
    34 Posts
    Global Posts
    41 Global Posts

    Default

    Thanks, I logged out and logged back in. I'm not getting a message saying my password is incorrect, but now apps that I want to download just won't download via the iTunes app store on my phone. When I try to download an app, I get a "waiting" status with the app. Grrrr.
  6. #6  
    ProfessorTripp's Avatar
    iPhone Intermediate

    Posts
    204 Posts
    Global Posts
    629 Global Posts
    iOS Version
    4.2.10

    Default

    Quote Originally Posted by arcurlyq View Post
    Thanks, I logged out and logged back in. I'm not getting a message saying my password is incorrect, but now apps that I want to download just won't download via the iTunes app store on my phone. When I try to download an app, I get a "waiting" status with the app. Grrrr.
    Any chance you are having network issues?
    Thanked by:
    soriano12335 (06-11-2013)
  7. #7  
    rat tat tat's Avatar
    iPhone Beginner

    Posts
    58 Posts
    iOS Version
    5.1.1

    Default

    Are you able to download apps from the computer? But unable to from your device? If unable to download from within the device, check your settings. Settings>Store. Log into your acct on your device and see whether you have "Use Cellular Data" turned off or on. I don't know if this is issue but worth a look. I keep "Use Cellular Data" turned off because my area has barely any reception.
  8. Thread AuthorThread Author   #8  
    Andrea.Richardson's Avatar
    iPhone Newbie

    Posts
    34 Posts
    Global Posts
    41 Global Posts

    Default

    Nope, no network issues. Also, my iTunes match is now having issues as well. Whenever I try to download one of my songs available via iTunes Match, it asks me for my password, but then won't download anything. This is so annoying because I pay a lot for all this. Not only do I pay for iTunes match, but I also pay for additional storage. This service is great when it works, but if Apple is going to have outages like this, it's not worth the money.

    I have a feeling that this has something to do with the recent expansion of iCloud and all the problems people are experiencing with that -

  9. #9  
    noaim's Avatar
    iMore Specialist

    Posts
    1,456 Posts
    Global Posts
    9,482 Global Posts
    iOS Version
    6.0

    Default

    Quote Originally Posted by arcurlyq View Post
    Nope, no network issues. Also, my iTunes match is now having issues as well. Whenever I try to download one of my songs available via iTunes Match, it asks me for my password, but then won't download anything. This is so annoying because I pay a lot for all this. Not only do I pay for iTunes match, but I also pay for additional storage. This service is great when it works, but if Apple is going to have outages like this, it's not worth the money.

    I have a feeling that this has something to do with the recent expansion of iCloud and all the problems people are experiencing with that -

    Well you are def wrong about it being an addition because of iCloud people with the very first iPhone had this issue it's not new. I suggest calling apple support or visiting a apple store


    Sent from my iPhone 4S using Tapatalk
    I answer questions to the best of my knowledge if im wrong please correct me
  10. Thread AuthorThread Author   #10  
    Andrea.Richardson's Avatar
    iPhone Newbie

    Posts
    34 Posts
    Global Posts
    41 Global Posts

    Default

    I have been on the phone with Apple for the better part of the last hour. They are now saying that the issue is specific to my iTunes account and they are investigating it. So, I have to wait and they will hopefully call me back within an hour and get it resolved.
  11. #11  
    noaim's Avatar
    iMore Specialist

    Posts
    1,456 Posts
    Global Posts
    9,482 Global Posts
    iOS Version
    6.0

    Default

    Quote Originally Posted by arcurlyq View Post
    I have been on the phone with Apple for the better part of the last hour. They are now saying that the issue is specific to my iTunes account and they are investigating it. So, I have to wait and they will hopefully call me back within an hour and get it resolved.
    yes that stinks but unfortunately things like this happen!
    I answer questions to the best of my knowledge if im wrong please correct me
  12. #12  
    Lizzyc152's Avatar
    iPhone Nanite

    Posts
    2 Posts
    Global Posts
    3 Global Posts

    Default Re: App store Password not working

    I am having the same problem. I'm trying to update my apps, but it keeps saying password incorrect, but I can go to iTunes through safari, on the same device, and have no problem logging in. Tried logging out through settings, and it didn't work. Anyone have any other suggestions? So annoying! My Facebook won't work, or at least I can't comment, probably because it needs an update! What will I do without my Facebook?! I might have to actually do something productive! Nah, I'll just log in on my laptop. But still...
  13. #13  
    Lizzyc152's Avatar
    iPhone Nanite

    Posts
    2 Posts
    Global Posts
    3 Global Posts

    Default Re: App store Password not working

    Ok, I just tried an old password, from like, 3 password changes ago, and it worked. So weird! At least I can update my apps now. Try an older password.
  14. #14  
    Kieron Woodgate's Avatar
    iPhone Nanite

    Posts
    1 Posts

    Default Re: App store Password not working

    I am Having an issue with helping my mother, i try to download an app on her ipad but the problem is that now it says it isnt the wrong password now it just wont download a thing my phone with different email works and my dads its just hers sinc ei got my phone
  15. #15  
    David Beales's Avatar
    iMore Nanite

    Posts
    1 Posts

    Default Re: App store Password not working

    My app store password stopped working. Contacting Apple did not help at all. Does this have something to do with my using a iPad One. The reset password doesn't work. It turns out that my E address is under me.com which Apple no longer supports. Apple misplaced my birthdate so signing in that way is also blocked. Contacting a component representive who has access to all my Apple Records, a task which other companies handle wth easy when asked for help on similar problems on their networks, seems impossible for Apple.

Posting Permissions