ringtones only showing in ringtones not text tones

**noaim** · 10-30-2011, 01:18 PM

My friend and myself both have an iPhone 4s. We both have mac computers and I showed her how to create ringtones and sync them to her phone. On my phone my custom ringtones show up in "ringtones" "text" "voicemail" "mail" on her phone the custom tones only show up under "ringtones" not any other section. I have tried removing the tones from her phone and putting them back.. doesn't work.

**Stephxieh** · 10-30-2011, 01:29 PM

When I go into my sounds options and look at my text tones my custom ones do show up under "ringtones" but I have the option of choosing those to be my text tone.

Are you saying you can't check them off? Or are they not there entirely?

**noaim** · 10-30-2011, 01:54 PM

They don't show up at all only as a regular ringtone they show up

Not for text mail voicemail etc

Sent from my iPhone 4s using Tapatalk

**Heisenberg** · 10-30-2011, 03:13 PM

I'd say to sync again on iTunes.

- sync while ringtones are checked

- sync again while ringtones are now unchecked

- once again sync while ringtones are checked yet again

**noaim** · 10-30-2011, 04:25 PM

looks like its a trip to the apple store for her.. I tried the syncing thing and also restored the phone as new and still no ringtones in the other sections..

**poisoned10** · 10-30-2011, 08:29 PM

Maybe the sound files are too big to be a text tone?

Sent from my iPhone

**noaim** · 10-30-2011, 09:23 PM

Originally Posted by poisoned10

Maybe the sound files are too big to be a text tone?

Sent from my iPhone

There not to big there 40 seconds or less and they show up under ringtones just not text tones and mail and stuff

Sent from my iPhone 4s using Tapatalk

**jwill30** · 12-31-2011, 02:12 PM

I had this same issue, but with a Little research i was able to find out the problem.. For your ringtone to also show up as a text tone or any kind of alert it has to be less than 30 sec.ie(29.9) ringtones can be longer than this, i cut 1 second of my 30 sec ringtones and they all FINALLY appeared as a text tone...