1. Fausty82's Avatar
    I have upgraded 5 different iPhone 4 phones for my family to iOS 5. On two of them, after the upgrade, the Contacts icon is missing. The contacts are on the phone and I can see them in the Phone and Messages apps, and calls coming in display the caller-id info. The other 3 phones DO have the Contacts icon, and function the same way as those without it.

    I've also upgraded two iPads and two iPods - all of them have the Contacts icon. Strange, eh?

    Has anyone else experienced this? Anyone know how to get that icon back?
    10-17-2011 10:44 AM
  2. ProfessorTripp's Avatar
    Did you check the Utilities folder? That's where mine was after doing a fresh iOS 5 install.
    Fausty82 likes this.
    10-17-2011 11:43 AM
  3. Fausty82's Avatar
    Did you check the Utilities folder? That's where mine was after doing a fresh iOS 5 install.
    Yeah, I found it there. Strange. It only did that on 2 of the 9 upgrades that I did... I knew it had to be there. Thanks.
    10-17-2011 12:27 PM
  4. 3highland's Avatar
    Same happened to me... thanks so much for the tip.
    10-18-2011 06:32 PM
  5. h2odog's Avatar
    Where is the utilities folder and if the contacts icon is there, how do I restore it to the home screen?
    10-23-2011 07:29 PM
  6. ProfessorTripp's Avatar
    Where is the utilities folder and if the contacts icon is there, how do I restore it to the home screen?
    The Utilities folder should be visible unless you removed everything from it. In that case, the Contacts app should be visible (unless you moved it to another folder).

    To move it out of the Utilities folder just move it like you would any other app: tap and hold the Contacts icon until all of the icons start jiggling, the tap and hold it again and drag it where you want it. Press the Home button when you are done moving things around.
    10-23-2011 10:39 PM
  7. vmkiste's Avatar
    Okay, a friend can't find Contacts icon in the Utilities folder. Where else might it be?
    04-24-2012 03:16 PM
  8. Just_Me_D's Avatar
    Okay, a friend can't find Contacts icon in the Utilities folder. Where else might it be?
    If it is not in the utility folder, it has been moved. From his home screen, swipe to the right until you see the search bar. Type in 'contacts'. If it is on the phone, you will see the icon and be able to access it.



    Just Me, D
    (Tapatalk - iPhone 4S)
    04-24-2012 03:42 PM
  9. Optic Dev's Avatar
    I have upgraded 5 different iPhone 4 phones for my family to iOS 5. On two of them, after the upgrade, the Contacts icon is missing. The contacts are on the phone and I can see them in the Phone and Messages apps, and calls coming in display the caller-id info. The other 3 phones DO have the Contacts icon, and function the same way as those without it.

    I've also upgraded two iPads and two iPods - all of them have the Contacts icon. Strange, eh?

    Has anyone else experienced this? Anyone know how to get that icon back?
    Restore. That is really the only way to ensure you don't run into future issues. Also, make sure to set it up as a "New iPhone" and not restore using a backup.
    05-09-2012 08:12 AM
  10. BLiNK's Avatar
    Restore. That is really the only way to ensure you don't run into future issues. Also, make sure to set it up as a "New iPhone" and not restore using a backup.
    umm do you know how to read? the OP had resolved his issue after the member below the original post made a suggestion

    why people just skip over everything else bewilders me. man, this thread has a buttload of views!
    05-09-2012 08:21 AM
  11. mel hallett_1206's Avatar
    On my i phone 5c - found the missing contacts icon in Extras - held the icon until it "jiggles" then dragged it down on to the screen! :-)
    09-29-2015 07:00 AM
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