1. phillies20's Avatar
    I got my new phone. I did a backup to my computer. Setting up new phone and it wants my iTunes password. I put it in and says it a wrong. But it's not!! What do I do? I can't transfer all my stuff to new phone no matter what I do!
    09-19-2016 07:10 PM
  2. aokusman1's Avatar
    Get the right password.
    09-19-2016 07:27 PM
  3. phillies20's Avatar
    Lol. Gee. Thanks
    09-19-2016 07:45 PM
  4. Rob Phillips's Avatar
    Lol. Gee. Thanks
    On a serious note, I'm guessing you made an encrypted backup and now it's asking for your password. Keep in mind this will be a separate password from the one you typically use for iTunes. If this is the case then you will definitely need the password and there is no way to restore without it.
    09-19-2016 07:53 PM
  5. Tartarus's Avatar
    Not the best way out but try changing your password and try again.
    http://appleid.apple.com
    Last edited by Tartarus; 09-19-2016 at 08:36 PM.
    09-19-2016 07:53 PM
  6. phillies20's Avatar
    I got it. A password that I haven't used in years worked. So weird
    09-19-2016 08:32 PM
  7. Rob Phillips's Avatar
    I got it. A password that I haven't used in years worked. So weird
    Glad you figured it out!
    09-19-2016 08:36 PM
  8. Tartarus's Avatar
    I'm glad you figured it out.
    Enjoy your device.
    09-19-2016 08:37 PM
  9. TwitchyPuppy's Avatar
    Hence why I always backup to iCloud.
    Ledsteplin likes this.
    09-19-2016 08:53 PM
  10. Ledsteplin's Avatar
    Hence why I always backup to iCloud.
    And why I don't use encryption. Just something else to go wrong.
    TwitchyPuppy likes this.
    09-19-2016 09:01 PM
  11. phillies20's Avatar
    Thanks everyone. I'm loving the 7 plus.
    09-19-2016 09:26 PM

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