Welcome to the iMore Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
Results 1 to 4 of 4
Like Tree2Likes
  • 1 Post By Just_Me_D
  • 1 Post By scruffypig
  1. Thread AuthorThread Author   #1  
    NYKrumrie's Avatar
    iMore Nanite

    Posts
    2 Posts
    Global Posts
    7 Global Posts

    Default How do I fix my huge "Documents & Data" storage problem.

    I have an iP5S. 32 GB. running 9.3 iOS. I tried to upgrade to iOS 10 today but iTunes said I didn't have the storage space. I looked on my phone it says Capacity 26.5 -Available 342MB!! I was shocked. I plugged the phone into my PC & launched iTunes. It says I have 2.3 GB free. So I'm not sure why my phone & iTunes say 2 different things. But the bigger issue (literally :-) is "Documents & Data" is almost 9GB!! I don't even know what is considered "Documents & Data". According to iTunes I have:
    Audio= 2.94GB, Video= 36mb, Photo= 5.90GB, Apps 4.72GB, Docs & Data= 8.50GB, Others=1.87GB, Free=2.60.
    I googled to see if I could figure out the problem. I kept finding posts stating it could be the apps I have that store data as they are used & its the data stored from my apps that is creating the huge Doc & Data storage rate. But if that's the case what is the "Apps= 4.72GB" amount mean if not the size of the app files & their data? I spent a couple hours going thru all my pictures to clear out ones I don't need. I did the same for videos. I do not use the email app on my phone so no emails are stored on the device. The only thing I can think of that is causing this huge data hog are my txt messages. Some have pictures & video attached to them. My txts probably go back years but do you think txts even with pics & some video could stack up to almost 9 GB?! If so how do I trim that number down without having to do thru every txt one by one & deleting them? Thanks!
  2. #2  

    Default Re: How do I fix my huge "Documents & Data" storage problem.

    Try doing an iTunes backup. That may clear things up for you.
    scruffypig likes this.
  3. #3  
    BradXY's Avatar
    iMore Nanite

    Posts
    1 Posts

    Default Re: How do I fix my huge "Documents & Data" storage problem.

    I am having the same issues
  4. #4  
    scruffypig's Avatar
    iMore Pro

    Posts
    610 Posts

    Default Re: How do I fix my huge "Documents & Data" storage problem.

    Quote Originally Posted by Just_Me_D View Post
    Try doing an iTunes backup. That may clear things up for you.
    This worked for me.
    Just_Me_D likes this.

Similar Threads

  1. Why does my screen slip down on iPhone 7.
    By nehavas in forum iPhone 7
    Replies: 4
    Last Post: 09-21-2016, 11:52 AM
  2. Replies: 2
    Last Post: 09-20-2016, 12:52 PM
  3. my News is lost
    By iMore Question in forum Ask a Question
    Replies: 1
    Last Post: 09-19-2016, 05:25 PM
  4. Replies: 0
    Last Post: 09-19-2016, 04:12 PM
  5. How to prepare your Mac for macOS Sierra
    By iMore.com in forum iMore.com News Discussion
    Replies: 0
    Last Post: 09-19-2016, 03:12 PM

Posting Permissions