1. DarkHeliopause's Avatar
    Double-clicking the home button no longer opens up Apple Pay after I upgraded my iPhone 6S Plus to iOS 10.

    "Wallet & Apple Pay-->Double-Click Home Button" is still a choice in "Settings" so it should be working. (see pic below)

    Home Button Double-click no longer opens Apple Pay after iOS10 upgrade-apple-pay.png

    I DO NOT have Touch ID setup and DO NOT want to use it. The Home Button double-click to open up Apple Pay has always worked for me in the pass.

    Suggestions anyone?

    Thanks
    09-16-2016 09:13 AM
  2. ghostface147's Avatar
    turn it off, reboot, turn it back on...see what it does
    09-16-2016 09:15 AM
  3. DarkHeliopause's Avatar
    Unfortunately that didn't fix it.
    09-16-2016 10:06 AM
  4. Sherry_B's Avatar
    Mine is working, but I also have Touch ID set up.

    Ensure that you did a hard reboot and not a soft reboot. Hold both Home and Power buttons down at the same time until you see the Apple logo. Then release the buttons and allow the phone to reboot.

    If that doesn't repair the issue, do a complete backup in iTunes (including Encrypt iPhone backup to save your settings/passwords/logins/health data) and then factory reset the phone to set it up as new.

    Before re-installing from backup re-add your CC like you had it before. Is there still an issue with the Home button not opening Wallet? If so, either report the bug directly to Apple or take the phone in to your nearest Apple store and speak with someone at the Genius Bar.

    If there's no issue then try restoring from backup. As long as you've done an Encrypted backup it will restore all of your apps, settings, everything.
    09-16-2016 11:38 AM
  5. TurboTiger's Avatar
    Here's what I did on my iPhone 6S:
    Turn off Double Click Home Button in Settings > Wallet & Apple Pay.
    Do a hard reset: hold down power button and home button at the same time until the Apple Logo appears.
    Turn on Double Click Home Button in Settings > Wallet & Apple Pay.
    Good Luck
    09-16-2016 04:50 PM
  6. xboxbml's Avatar
    Here's what I did on my iPhone 6S:
    Turn off Double Click Home Button in Settings > Wallet & Apple Pay.
    Do a hard reset: hold down power button and home button at the same time until the Apple Logo appears.
    Turn on Double Click Home Button in Settings > Wallet & Apple Pay.
    Good Luck
    Yeah, I had the same issue and that works!
    TurboTiger likes this.
    09-16-2016 08:11 PM
  7. fcpxjoe's Avatar
    I have the same issue with my iPhone SE. This method did not fix the issue. I'll try the Genius Bar. Glad to hear there are others talking about this issue. I could not find anything online the first couple of days after ios10 was released. I don't want to have to use Touch ID. I used to use Apple Pay with Passcode prior to ios10 just fine.
    09-28-2016 10:37 PM
  8. TurboTiger's Avatar
    Since my last post I discovered that you don't really have to double click the home button to open Apple Pay.
    Just move the lock iPhone over the terminal and the Apple Pay opens.
    Then just place your finger on the home button for fingerprint recognition.
    I know it's been mentioned before, but I'm just waking up myself.
    Good Luck
    Rob Phillips likes this.
    09-29-2016 08:23 PM
  9. Rob Phillips's Avatar
    Since my last post I discovered that you don't really have to double click the home button to open Apple Pay.
    Just move the lock iPhone over the terminal and the Apple Pay opens.
    Then just place your finger on the home button for fingerprint recognition.
    I know it's been mentioned before, but I'm just waking up myself.
    Good Luck
    Yep, and it works like a charm. The only time I have an issue is when I'm using non-Apple Pay cards in my Wallet, like Starbucks.
    TurboTiger likes this.
    09-29-2016 08:27 PM
  10. Craig's Avatar
    Yep, and it works like a charm. The only time I have an issue is when I'm using non-Apple Pay cards in my Wallet, like Starbucks.
    For those who do use Starbucks via Wallet, does it interfere with your Stars (Points)?
    09-29-2016 09:04 PM
  11. Rob Phillips's Avatar
    For those who do use Starbucks via Wallet, does it interfere with your Stars (Points)?
    Nope. All it does is link to your existing card.
    09-29-2016 09:05 PM

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