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  1. Thread AuthorThread Author   #1  
    phillies20's Avatar
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    Default Can't make calls while using wifi?

    Anyone else experience this? I can not make or receive phone calls while in wifi. If I turn it off then it works. This is not good.

    Am I the only one?
  2. #2  

    Default Re: Can't make calls while using wifi?

    Try Reset Network Settings.
    Reset Network Settings Settings>General>Reset>Tap Reset Network Settings. You may need to enter your wifi passcode back in afterwards.
    If it doesn't work, I would contact your carrier and wifi provider. See what they say.
    Ariza16 likes this.
  3. Thread AuthorThread Author   #3  
    phillies20's Avatar
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    Default Re: Can't make calls while using wifi?

    I went into settings and enabled wifi calling. That seems to have fixed it.
  4. #4  
    xboxbml's Avatar
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    Default Re: Can't make calls while using wifi?

    Yes I believe even in iOS 9... Wifi calling is disabled by default..
  5. #5  

    Default Re: Can't make calls while using wifi?

    Quote Originally Posted by xboxbml View Post
    Yes I believe even in iOS 9... Wifi calling is disabled by default..
    It depends on your carrier.
  6. #6  
    xboxbml's Avatar
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    Default Re: Can't make calls while using wifi?

    Quote Originally Posted by Rob Phillips View Post
    It depends on your carrier.
    Does it?... I was not aware
  7. #7  

    Default Re: Can't make calls while using wifi?

    Quote Originally Posted by xboxbml View Post
    Does it?... I was not aware
    Yep. Your carrier has to enable it on their network. This is why Sprint has had wifi calling for quite some time but Verizon only got it a few months ago.
  8. #8  
    xboxbml's Avatar
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    Default Re: Can't make calls while using wifi?

    Quote Originally Posted by Rob Phillips View Post
    Yep. Your carrier has to enable it on their network. This is why Sprint has had wifi calling for quite some time but Verizon only got it a few months ago.
    Well I have AT&T and I had to enable it manually on my 6s+..
  9. #9  

    Default Re: Can't make calls while using wifi?

    Quote Originally Posted by xboxbml View Post
    Well I have AT&T and I had to enable it manually on my 6s+..
    Wifi calling is never enabled by default. I'm not sure why that is.
  10. #10  
    xboxbml's Avatar
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    Default Re: Can't make calls while using wifi?

    Quote Originally Posted by Rob Phillips View Post
    Wifi calling is never enabled by default. I'm not sure why that is.
    That's what I thought...
  11. Thread AuthorThread Author   #11  
    phillies20's Avatar
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    Default Re: Can't make calls while using wifi?

    I have att also. Had to enable it. Seems fine now
  12. #12  
    opehyia's Avatar
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    Default Re: Can't make calls while using wifi?

    It's not normal but resetting the phone might do the trick. If not, contact your provider and if their service has no problem then let your phone be checked by an expert. I experienced it but it's due to some issue with the provider.
  13. #13  
    scruffypig's Avatar
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    Default Re: Can't make calls while using wifi?

    Quote Originally Posted by xboxbml View Post
    Does it?... I was not aware
    Yes, your phone company needs to provision it on your account.
  14. #14  

    Default Re: Can't make calls while using wifi?

    Quote Originally Posted by phillies20 View Post
    I went into settings and enabled wifi calling. That seems to have fixed it.
    That's the ticket
    scruffypig likes this.
  15. #15  

    Default Re: Can't make calls while using wifi?

    Quote Originally Posted by Rob Phillips View Post
    Wifi calling is never enabled by default. I'm not sure why that is.
    I assume it's because you have to set the E-911 info. It should be your home but never know these days.
    Rob Phillips likes this.
  16. #16  
    scruffypig's Avatar
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    Default Re: Can't make calls while using wifi?

    You might want to make sure you have a newer SIM card. I put in an old SIM card into my iPhone 6S and got a message of unable activate Wi-Fi calling and to contact my phone company.

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